Improve your reservations and gamify your company
October 26, 2022

Improve your reservations and gamify your company

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenoti

We have created a small spa with a place to eat where collaborators, workers, freelancers and also some clients can relax while waiting or in the case of workers after their day, opt for the benefit of relaxation in the SPA, it is a form of gamification to reward goals fulfilled of them actually. Zenoti has allowed, at a low cost, to organize schedules and departures, keeping a more formal record of the people who enter all this at a low cost.

Pros

  • The adaptability of memberships, they offered membership functions that rivaled those of much more expensive alternatives to booking software, i would say that customer service is satisfactory.
  • Extensive information about the support team, it is very good and I have 24/7 monitoring it is really great.
  • The system is solid, intuitive, you can see exactly who is the person who booked your stay, we believe that the alerts also help a lot.

Cons

  • It is something specific but I would like there to be something that would warn when a collaborator had a punishment and is not accredited to enter due to bad behavior etc, something that would warn me that access is not allowed because this has happened and it has not been possible to prevent .
  • Quality.
  • Good support.
  • Stability.
  • Great intuitive design.
  • We will see the real return on investment in 3 more months.
  • Employees have been happier and calmer mentally as there is a clear order of reservations and schedules.
  • The administration and I are able to do comprehensive and sophisticated data measurement. It has saved us time.

Do you think Zenoti delivers good value for the price?

Yes

Are you happy with Zenoti's feature set?

Yes

Did Zenoti live up to sales and marketing promises?

Yes

Did implementation of Zenoti go as expected?

Yes

Would you buy Zenoti again?

Yes

Exactly the program is designed for spa industries or markets that are specifically dedicated to reservations, but we have shown that it can also have a great contribution for small internal spas in companies that need organization, its price is accessible, it gives order and administration, formality which is what we want to show in our company. Thanks Zeneti our collaborators are happier.

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