What users are saying about
6 Ratings
9 Ratings
6 Ratings
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Score 7.3 out of 100
9 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

AMS360

If you use PL Rating, AMS360 is highly recommended due to their seamless integration. Also, if you are looking for a system to use on the cloud, it is best. But if you are an offline user, then maybe it's not for you.
Sagar Rathod | TrustRadius Reviewer

Applied Epic

Agency management for larger P&C driven agencies that are looking for standardization across their business. The system really allows you to track and see when activities are being created and completed, where an account is in the marketing process (or renewal process). It also is a great data warehouse when looking to consolidate.
Anonymous | TrustRadius Reviewer

Pros

AMS360

  • Seamless integration with PL Rating to export customers for the re-marketing of policies.
  • Easy to navigate all sections of the customer information.
  • Very useful activity section which can be utilized for your agency's needs.
Sagar Rathod | TrustRadius Reviewer

Applied Epic

  • Very thorough collection of information allows for accounts to be qualified properly
  • Notification of upcoming tasks keeps everyone on track with renewals of policies
  • Attachment capabilities allow for items to be filtered per policy type to allow for faster searching
Paige Allar | TrustRadius Reviewer

Cons

AMS360

  • Lacks faster, intuitive, modern User Interface.
  • Lacks option to search for data in activities.
  • Does not create logs even for closed activities (suspense).
Sagar Rathod | TrustRadius Reviewer

Applied Epic

  • On-boarding and training can be arduous
  • It is a pricey solution
  • Report formats can be a bit janky
Anonymous | TrustRadius Reviewer

Support Rating

AMS360

No score
No answers yet
No answers on this topic

Applied Epic

Applied Epic 7.0
Based on 1 answer
I have not necessarily used support from Applied Epic directly, but have gone to my trainer who has gone to support. I am usually able to get an answer relatively quickly, so I can assume the support team is very knowledgeable and prompt with their help.
Paige Allar | TrustRadius Reviewer

Alternatives Considered

AMS360

I have used HawkSoft for over 8 years, so we know their system like the back of my hand. I have been using AMS360 for over 6 months, so it's really not fair to compare both at this level of knowledge of AMS360. It's still a learning curve with AMS360. So far when we compare both, HawkSoft is a much superior, faster and advanced system.
Sagar Rathod | TrustRadius Reviewer

Applied Epic

Applied Epic was more robust than some of the other systems we looked at. It had the ability to be configured to work with very large fortune 1000 companies all the way down to personal lines business which was advantageous for us.
Anonymous | TrustRadius Reviewer

Return on Investment

AMS360

  • Positive impact would be that it has been a learning curve for us.
  • No negative impact, as we use this for our client who is an insurance agency. It does not affect our business.
Sagar Rathod | TrustRadius Reviewer

Applied Epic

  • Positive - ease of login/home screen.
  • Positive - ease of search tool.
  • Positive - financial reports.
Sandy Breihan Sinclair | TrustRadius Reviewer

Pricing Details

AMS360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Applied Epic

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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