What users are saying about
8 Ratings
5 Ratings
8 Ratings
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Score 8.4 out of 100
5 Ratings
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Score 9.1 out of 100

Attribute Ratings

  • BindHQ is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.0

AMS360

80%
2 Ratings
9.1

BindHQ

91%
5 Ratings

Likelihood to Renew

8.0

AMS360

80%
2 Ratings

BindHQ

N/A
0 Ratings

Usability

5.0

AMS360

50%
1 Rating
9.1

BindHQ

91%
1 Rating

Availability

10.0

AMS360

100%
1 Rating

BindHQ

N/A
0 Ratings

Performance

6.0

AMS360

60%
1 Rating

BindHQ

N/A
0 Ratings

Support Rating

6.0

AMS360

60%
1 Rating
8.1

BindHQ

81%
2 Ratings

Implementation Rating

8.0

AMS360

80%
1 Rating

BindHQ

N/A
0 Ratings

Product Scalability

8.0

AMS360

80%
1 Rating

BindHQ

N/A
0 Ratings

Likelihood to Recommend

AMS360

AMS360 is well suited for my agency as they have multi-user capability. They have a simple policy add process, and the organization and storage of accounts and documents are good. I find reports difficult to run for certain tasks. I believe the report feature can be simplified to a quick run feature.
Dan McRitchie | TrustRadius Reviewer

BindHQ

BindHQ is great for the insurance industry. Scenarios in which it is used in accounting:
1. Looking up policies and seeing if they have been paid.
2. Sending out statements and allowing for review of those statements in an organized function. It provides Agency Bill/Direct Bill, Receivables/Payables, Open/Closed.
3. It allows for us to post/offset and make decisions based on producer, carriers, finance companies and agents directions.
Scenarios where it is less appropriate.
1. Outside of the insurance field. But just saying that as for right now. It does not mean that this kind of platform is not usable for other industries, but it would need to be modeled to fit each industry. It has all the core structures needed to help organize and run a business.
Charles Clague | TrustRadius Reviewer

Pros

AMS360

  • Seamless integration with PL Rating to export customers for the re-marketing of policies.
  • Easy to navigate all sections of the customer information.
  • Very useful activity section which can be utilized for your agency's needs.
Sagar Rathod | TrustRadius Reviewer

BindHQ

  • The option for us to CC the BindHQ email to file our correspondence with agents, carriers etc. is my first point for convenience. It is important for us to document just about every piece of every conversation we have and that option makes it seamless to operate efficiently and diligently.
  • It is easy to navigate. Simple as that. The layout is aesthetic and well spaced. The pertinent information pertaining to individual accounts is accessible and placed right across the top of the page.
  • The ability to move from the current account to an expired account or the other way toward the renewal is very helpful. Often we need to access the previous years information and being able to do that just with a simple drop down at the top of the page makes it quick.
Matt Haushill | TrustRadius Reviewer

Cons

AMS360

  • Ease of producing and printing reports
  • Accounting procedures
  • Document retrieval
Dan McRitchie | TrustRadius Reviewer

BindHQ

  • Rating option directly from account input - I would like to see this feature launched so that we could have a single entry feature that can obtain rates from multiple carriers
  • Bdx Reporting - This would help with binding authority business, especially when a monthly report must be sent to a carrier partner
Daniel Ginden | TrustRadius Reviewer

Pricing Details

AMS360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

AMS360 Editions & Modules

Additional Pricing Details

BindHQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$25,000

Starting Price

$300 per month per user

BindHQ Editions & Modules

Edition
Basic$300 / user / month1
Pro$375 / user / month2
EnterpriseContact Sales3
  1. per month per user
  2. per user
  3. per month per user
Additional Pricing Details

Likelihood to Renew

AMS360

AMS360 8.0
Based on 2 answers
has many options but sometimes difficult
Dan McRitchie | TrustRadius Reviewer

BindHQ

No score
No answers yet
No answers on this topic

Usability

AMS360

AMS360 5.0
Based on 1 answer
its decent but needs improvement
Dan McRitchie | TrustRadius Reviewer

BindHQ

BindHQ 9.1
Based on 1 answer
BHQ is a user friendly, lightweight program that runs anywhere you have internet access! I use it at home, the office, or even at a nearby coffeeshop. It's hard to beat that kind of mobile work lifestyle particularly in the current world climate
Michael Hamilton | TrustRadius Reviewer

Reliability and Availability

AMS360

AMS360 10.0
Based on 1 answer
ams360 service is excellent. They identify the issue and offer quick solutions
Dan McRitchie | TrustRadius Reviewer

BindHQ

No score
No answers yet
No answers on this topic

Performance

AMS360

AMS360 6.0
Based on 1 answer
THEY COULD LOAD FASTER
Dan McRitchie | TrustRadius Reviewer

BindHQ

No score
No answers yet
No answers on this topic

Support Rating

AMS360

AMS360 6.0
Based on 1 answer
support could be better
Dan McRitchie | TrustRadius Reviewer

BindHQ

BindHQ 8.1
Based on 2 answers
It was hit-or-miss in the past but they seem to have taken steps to improve this. As of the past 6 months, they've been pretty quick to patch bugs and fix issues when we report them
Anonymous | TrustRadius Reviewer

In-Person Training

AMS360

NOT ENOUGH TRAINING IN PERSON. IT SEEMS LIKE MORE IN PERSON TRAINING IS NEEDED
Dan McRitchie | TrustRadius Reviewer

BindHQ

No answers on this topic

Online Training

AMS360

ONLINE TRAINING IS THERE FOR WHAT IS NEEDED. THERE ARE TUTORIALS FOR EACH SECTION OF THE PROGRAM
Dan McRitchie | TrustRadius Reviewer

BindHQ

No answers on this topic

Implementation Rating

AMS360

AMS360 8.0
Based on 1 answer
be prepared for a long transition of data
Dan McRitchie | TrustRadius Reviewer

BindHQ

No score
No answers yet
No answers on this topic

Alternatives Considered

AMS360

I have used HawkSoft for over 8 years, so we know their system like the back of my hand. I have been using AMS360 for over 6 months, so it's really not fair to compare both at this level of knowledge of AMS360. It's still a learning curve with AMS360. So far when we compare both, HawkSoft is a much superior, faster and advanced system.
Sagar Rathod | TrustRadius Reviewer

BindHQ

When comparing these to BindHQ, without a doubt, it is MUCH easier to navigate through AR and AP modules, applying cash, issuing checks, viewing policies, working remotely (no remote desktop), Gmail features with attaching emails to policies. But the main takeaway with what outshines than any other agency management system out there is the smooth transition from moving from AR to AP modules. You just can’t find that anywhere.
Charles Clague | TrustRadius Reviewer

Scalability

AMS360

AMS360 8.0
Based on 1 answer
There are definitely endless possibilities with ams360. Its easy scalable to add departments
Dan McRitchie | TrustRadius Reviewer

BindHQ

No score
No answers yet
No answers on this topic

Return on Investment

AMS360

  • Positive impact would be that it has been a learning curve for us.
  • No negative impact, as we use this for our client who is an insurance agency. It does not affect our business.
Sagar Rathod | TrustRadius Reviewer

BindHQ

  • Positive - By streamlining our workflow processes it has allowed our production teams to focus more on production and generating more business and not on backend data entry and time wasting functions that we had with previous systems.
  • Positive - Production teams are now able to work together seamlessly on a single account regardless of employee location allowing for remote working to function without any time restraints
Daniel Ginden | TrustRadius Reviewer

Screenshots

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