8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 8 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 5 reviews and ratings
Attribute Ratings
- BindHQ is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
8.0
AMS360
80%
2 Ratings
9.1
BindHQ
91%
5 Ratings
Likelihood to Renew
8.0
AMS360
80%
2 Ratings
BindHQ
N/A
0 Ratings
Usability
5.0
AMS360
50%
1 Rating
9.1
BindHQ
91%
1 Rating
Availability
10.0
AMS360
100%
1 Rating
BindHQ
N/A
0 Ratings
Performance
6.0
AMS360
60%
1 Rating
BindHQ
N/A
0 Ratings
Support Rating
6.0
AMS360
60%
1 Rating
8.1
BindHQ
81%
2 Ratings
Implementation Rating
8.0
AMS360
80%
1 Rating
BindHQ
N/A
0 Ratings
Product Scalability
8.0
AMS360
80%
1 Rating
BindHQ
N/A
0 Ratings
Likelihood to Recommend
AMS360
AMS360 is well suited for my agency as they have multi-user capability. They have a simple policy add process, and the organization and storage of accounts and documents are good. I find reports difficult to run for certain tasks. I believe the report feature can be simplified to a quick run feature.
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
BindHQ
BindHQ is great for the insurance industry. Scenarios in which it is used in accounting:
1. Looking up policies and seeing if they have been paid.
2. Sending out statements and allowing for review of those statements in an organized function. It provides Agency Bill/Direct Bill, Receivables/Payables, Open/Closed.
3. It allows for us to post/offset and make decisions based on producer, carriers, finance companies and agents directions.
Scenarios where it is less appropriate.
1. Outside of the insurance field. But just saying that as for right now. It does not mean that this kind of platform is not usable for other industries, but it would need to be modeled to fit each industry. It has all the core structures needed to help organize and run a business.
1. Looking up policies and seeing if they have been paid.
2. Sending out statements and allowing for review of those statements in an organized function. It provides Agency Bill/Direct Bill, Receivables/Payables, Open/Closed.
3. It allows for us to post/offset and make decisions based on producer, carriers, finance companies and agents directions.
Scenarios where it is less appropriate.
1. Outside of the insurance field. But just saying that as for right now. It does not mean that this kind of platform is not usable for other industries, but it would need to be modeled to fit each industry. It has all the core structures needed to help organize and run a business.
Head of Insurance Operations Accounting
Scottish AmericanInsurance, 201-500 employees
Pros
AMS360
- Seamless integration with PL Rating to export customers for the re-marketing of policies.
- Easy to navigate all sections of the customer information.
- Very useful activity section which can be utilized for your agency's needs.
Subject Matter Expert
Pi tech Solutions Pvt. Ltd.Insurance, 11-50 employees
BindHQ
- The option for us to CC the BindHQ email to file our correspondence with agents, carriers etc. is my first point for convenience. It is important for us to document just about every piece of every conversation we have and that option makes it seamless to operate efficiently and diligently.
- It is easy to navigate. Simple as that. The layout is aesthetic and well spaced. The pertinent information pertaining to individual accounts is accessible and placed right across the top of the page.
- The ability to move from the current account to an expired account or the other way toward the renewal is very helpful. Often we need to access the previous years information and being able to do that just with a simple drop down at the top of the page makes it quick.
Underwriter
Scottish AmericanInsurance, 51-200 employees
Cons
AMS360
- Ease of producing and printing reports
- Accounting procedures
- Document retrieval
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
BindHQ
- Rating option directly from account input - I would like to see this feature launched so that we could have a single entry feature that can obtain rates from multiple carriers
- Bdx Reporting - This would help with binding authority business, especially when a monthly report must be sent to a carrier partner
Chief Everything Officer
Scottish American Insurance General Agency, Inc.Insurance, 201-500 employees
Pricing Details
AMS360
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
—AMS360 Editions & Modules
—
Additional Pricing Details
—BindHQ
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$25,000
Starting Price
$300 per month per user
BindHQ Editions & Modules
Edition
Basic | $300 / user / month1 |
---|---|
Pro | $375 / user / month2 |
Enterprise | Contact Sales3 |
- per month per user
- per user
- per month per user
Additional Pricing Details
—Likelihood to Renew
AMS360
AMS360 8.0
Based on 2 answers
has many options but sometimes difficult
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
BindHQ
No score
No answers yet
No answers on this topic
Usability
AMS360
AMS360 5.0
Based on 1 answer
its decent but needs improvement
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
BindHQ
BindHQ 9.1
Based on 1 answer
BHQ is a user friendly, lightweight program that runs anywhere you have internet access! I use it at home, the office, or even at a nearby coffeeshop. It's hard to beat that kind of mobile work lifestyle particularly in the current world climate
Accounting Coordinator
Scottish AmericanInsurance, 51-200 employees
Reliability and Availability
AMS360
AMS360 10.0
Based on 1 answer
ams360 service is excellent. They identify the issue and offer quick solutions
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
BindHQ
No score
No answers yet
No answers on this topic
Performance
AMS360
AMS360 6.0
Based on 1 answer
THEY COULD LOAD FASTER
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
BindHQ
No score
No answers yet
No answers on this topic
Support Rating
AMS360
AMS360 6.0
Based on 1 answer
support could be better
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
BindHQ
BindHQ 8.1
Based on 2 answers
It was hit-or-miss in the past but they seem to have taken steps to improve this. As of the past 6 months, they've been pretty quick to patch bugs and fix issues when we report them

Verified User
Manager in Other
Insurance Company, 51-200 employeesIn-Person Training
AMS360
NOT ENOUGH TRAINING IN PERSON. IT SEEMS LIKE MORE IN PERSON TRAINING IS NEEDED
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
BindHQ
No answers on this topic
Online Training
AMS360
ONLINE TRAINING IS THERE FOR WHAT IS NEEDED. THERE ARE TUTORIALS FOR EACH SECTION OF THE PROGRAM
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
BindHQ
No answers on this topic
Implementation Rating
AMS360
AMS360 8.0
Based on 1 answer
be prepared for a long transition of data
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
BindHQ
No score
No answers yet
No answers on this topic
Alternatives Considered
AMS360
I have used HawkSoft for over 8 years, so we know their system like the back of my hand. I have been using AMS360 for over 6 months, so it's really not fair to compare both at this level of knowledge of AMS360. It's still a learning curve with AMS360. So far when we compare both, HawkSoft is a much superior, faster and advanced system.
Subject Matter Expert
Pi tech Solutions Pvt. Ltd.Insurance, 11-50 employees
BindHQ
When comparing these to BindHQ, without a doubt, it is MUCH easier to navigate through AR and AP modules, applying cash, issuing checks, viewing policies, working remotely (no remote desktop), Gmail features with attaching emails to policies. But the main takeaway with what outshines than any other agency management system out there is the smooth transition from moving from AR to AP modules. You just can’t find that anywhere.
Head of Insurance Operations Accounting
Scottish AmericanInsurance, 201-500 employees
Scalability
AMS360
AMS360 8.0
Based on 1 answer
There are definitely endless possibilities with ams360. Its easy scalable to add departments
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
BindHQ
No score
No answers yet
No answers on this topic
Return on Investment
AMS360
- Positive impact would be that it has been a learning curve for us.
- No negative impact, as we use this for our client who is an insurance agency. It does not affect our business.
Subject Matter Expert
Pi tech Solutions Pvt. Ltd.Insurance, 11-50 employees
BindHQ
- Positive - By streamlining our workflow processes it has allowed our production teams to focus more on production and generating more business and not on backend data entry and time wasting functions that we had with previous systems.
- Positive - Production teams are now able to work together seamlessly on a single account regardless of employee location allowing for remote working to function without any time restraints
Chief Everything Officer
Scottish American Insurance General Agency, Inc.Insurance, 201-500 employees