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Annex Cloud Loyalty Experience Platform vs. BHN Rewards

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Annex Cloud Loyalty Experience Platform
Score 6.5 out of 10
N/A
Annex Cloud (formerly Social Annex) headquartered in Los Angeles, California offers their unified Customer Loyalty Platform: a unified suite of contests, reward, and gamification applications for customers. The platform has grown in scope, formerly emphasizing only "Contests"; the name and emphasis have changed to reflect the broader scope of capabilities present in the latest offering.N/A
BHN Rewards
Score 8.3 out of 10
N/A
BHN Rewards (formerly Rybbon) is a solution for sending, tracking, and managing digital rewards programs. BHN Rewards enables users to incorporate automated rewards to boost engagement, increase response rates, generate brand recognition and loyalty, and motivate employees.N/A
Pricing
Annex Cloud Loyalty Experience PlatformBHN Rewards
Editions & Modules
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Offerings
Pricing Offerings
Annex Cloud Loyalty Experience PlatformBHN Rewards
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Annex Cloud Loyalty Experience PlatformBHN Rewards
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User Ratings
Annex Cloud Loyalty Experience PlatformBHN Rewards
Likelihood to Recommend
6.1
(2 ratings)
9.0
(6 ratings)
User Testimonials
Annex Cloud Loyalty Experience PlatformBHN Rewards
Likelihood to Recommend
Annex Cloud
Annex Loyalty Cloud is a SAP partner product and part of the SAP CX portfolio which provides great possibilities to use it in your SAP CX ecosystem. Integrations can be hard to set up out-of-the-box, but once done unleash the real power of the combination of a Loyalty and for instance, Marketing Cloud.
Verified User
Anonymous
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Blackhawk Network
I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
Verified User
Anonymous
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Pros
Annex Cloud
  • Tiered program
  • Custom point earning actions
  • Point multipliers
  • Integration with other vendors
Verified User
Anonymous
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Blackhawk Network
  • Rybbon makes it easy to offer gift cards for survey responses
  • Rybbon's integration with survey platforms like Qualtrics are a major plus
  • Gift cards can be international, very important for any global company
Verified User
Anonymous
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Cons
Annex Cloud
  • Native integrations with other systems
  • Flexibility in rewards program
  • Configuration options of Loyalty
Verified User
Anonymous
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Blackhawk Network
  • The main dashboard is not very useful for tracking your activity and spending
  • Website didn't seem super reliable. Would see downtime occasionally.
  • You can export reports to Excel but better built in reporting would be nice
Verified User
Anonymous
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Alternatives Considered
Annex Cloud
Annex Cloud Customer Loyalty Platform is the first full-featured loyalty vendor I've worked with.
Verified User
Anonymous
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Blackhawk Network
Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
Verified User
Anonymous
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Return on Investment
Annex Cloud
  • Increase of 30 % in loyalty members
  • Increase of 15% store visits
  • Increased spending
Verified User
Anonymous
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Blackhawk Network
  • Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
  • It's a lot quicker and more manageable than using PayPal or Amazon gift cards
  • Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it
Verified User
Anonymous
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ScreenShots

Annex Cloud Loyalty Experience Platform Screenshots

Screenshot of Screenshot of Screenshot of

BHN Rewards Screenshots

Screenshot of The BHN Rewards account dashboard tracks overall rewards program, and monitors the incentives budget -- including refunds for unclaimed rewards.Screenshot of BHN Rewards is transparent and provides visibility into campaigns in one central portal, allowing it to scale to users needs as a program grows. It provides real-time status updates on all reward deliveries.Screenshot of When there are recipients in multiple countries, BHN Rewards' Smart Global Rewards can automate delivery of rewards in each location. BHN Rewards detects the recipient's country and automatically offers a curated list of rewards available there and converts them to the correct currency.Screenshot of BHN Rewards can customize the rewards email and redemption page with the user's own branding and messaging. Rewards emails are delivered from the user's own authorized domain, rather than a spoofed address.Screenshot of BHN Rewards connects with many of the survey, research, and marketing tools, including Microsoft Teams, Marketo, HubSpot, SurveyMonkey, and Qualtrics.