Answerbase vs. Zendesk Guide
Answerbase vs. Zendesk Guide
Product | Rating | Most Used By | Product Summary | Starting Price |
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Answerbase | Mid-Size Companies (51-1,000 employees) | Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse content and articles to meet their demand for information about your products and services. Each system comes with administration and moderation tools that are designed to help companies customize, manage and grow an engaging platform. According to the vendor, advanced features like moderation, user group management, actionable content insights,… | $49 per month | |
Zendesk Guide | N/A | Zendesk Guide is a smart knowledge base built to help support teams continuously improve content, keep it up to date, and serve it to customers. | N/A |
Answerbase | Zendesk Guide | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Answerbase Enterprise allows for 100% custom adaptations and developments to take whatever ideas, new functionalities or integration requirements you may have and make them a reality. Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site. Therefore, we organize a quote on a per customer basis only for customers interested in an Enterprise implementation. | — | ||||||||||||||
More Pricing Information |
Answerbase | Zendesk Guide | |
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Top Pros | ||
Top Cons |
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Answerbase | Zendesk Guide | |
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Small Businesses | Notion Score 8.8 out of 10 | Notion Score 8.8 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Answerbase | Zendesk Guide | |
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Likelihood to Recommend | 10.0 (1 ratings) | 7.3 (8 ratings) |
Support Rating | - (0 ratings) | 8.0 (2 ratings) |
Answerbase | Zendesk Guide | |
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Likelihood to Recommend | Lumin Creative | Zendesk |
Pros | Lumin Creative | Zendesk |
Cons | Lumin Creative | Zendesk |
Support Rating | Lumin Creative No answers on this topic | Zendesk |
Alternatives Considered | Lumin Creative | Zendesk |
Return on Investment | Lumin Creative | Zendesk |
ScreenShots | Answerbase Screenshots |