Apache Guacamole vs. Citrix Gateway

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apache Guacamole
Score 10.0 out of 10
N/A
Apache Guacamole is a clientless remote desktop gateway. Once installed on a server, all that is needed to access remote desktops is a web browser. Apache Guacamole is free and open source software. It is licensed under the Apache License, Version 2.0, and is maintained by a community of developers that use Guacamole to access their own development environments.N/A
Citrix Gateway
Score 8.0 out of 10
N/A
Citrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.
$995
per month
Pricing
Apache GuacamoleCitrix Gateway
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apache GuacamoleCitrix Gateway
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe price for a Citrix Gateway (VPX) perpetual license is $995.00. You must contact the sales team for subscription license pricing.
More Pricing Information
Community Pulse
Apache GuacamoleCitrix Gateway
Features
Apache GuacamoleCitrix Gateway
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Apache Guacamole
8.7
2 Ratings
10% above category average
Citrix Gateway
-
Ratings
Screen sharing9.52 Ratings00 Ratings
File transfer9.12 Ratings00 Ratings
Access to sleeping/powered-off computers9.12 Ratings00 Ratings
Over-the-Internet remote session10.02 Ratings00 Ratings
Initiate remote control from mobile7.02 Ratings00 Ratings
Remote management of servers & workstations9.52 Ratings00 Ratings
Centralized management dashboard8.01 Ratings00 Ratings
Session record8.01 Ratings00 Ratings
Monitoring and Alerts7.01 Ratings00 Ratings
Multi-platform remote control9.52 Ratings00 Ratings
Best Alternatives
Apache GuacamoleCitrix Gateway
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10

No answers on this topic

Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.3 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apache GuacamoleCitrix Gateway
Likelihood to Recommend
8.6
(2 ratings)
7.0
(14 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
6.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(3 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Apache GuacamoleCitrix Gateway
Likelihood to Recommend
Apache
Limitations are only the effort you want to have to configure it (correctly).
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Citrix
Citrix is used by everyone in our Company globally across departments, and provides a standardized, very clean, rarely-changing launchpad for all the common apps your team may need. It connects to Okta for necessary security. From my understanding, app assignment to users from the back end is also very simple. That being said, while the lack of changes over the years helps with guides and familiarity, Citrix is not without it's flaws that could use updating - apps refusing to open, scheduled app crashing at 12:00pm EST every day, setup being not as streamlined as it could be for new users, ease of use lacking on the desktop app, lack of accessible guides/quick walkthrough of what the platform is upon first login, etc. Overall, I look forward to improvements for Citrix, though overall I appreciate it's simplicity leading to visual ease of navigation.
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Pros
Apache
  • Remote connect to Linux OS
  • Remote connect to Windows OS
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Citrix
  • allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it.
  • it allows for differing levels of security. access can be set specifically through the VPN so 2 users can use the same site and get different results depending on their active directory security policy.
  • It can grant the ability to launch a single application or an entire VPN envelope
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Cons
Apache
  • We have experienced some stability problems (mostly Tomcat related).
  • The interface could be a little more user-friendly.
  • Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration.
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Citrix
  • I suggest make it more faster because sometimes its lagging but not all the time.
  • When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
  • I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.
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Usability
Apache
it's easy
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Citrix
Citrix is a visually very clean platform, allowing for ease of use from even the least tech-savvy. That being said, the apps crashes a lot (scheduled or otherwise), and apps very often refuse to open from the dashboard, making for a frustrating/confusing experience from those who have not yet experienced these same issues daily for years now. The launcher app (for MacBook) leaves a lot to be desired in terms of both setup and daily use, making the web version more viable. First-time users are also often confused on what Citrix is - and how each app connects in order to open a program (explaining "log into Citrix on the web, then download the launcher app, then launch the Spectra app via Citrix web, which will open in the Citrix launcher app on your laptop to launch the app, but you have to paste in the URL again and log in again to access" is a handful)
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Support Rating
Apache
No answers on this topic
Citrix
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
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Implementation Rating
Apache
It's easy and free of use, therefore perfect for quick implementations when needed.
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Citrix
No answers on this topic
Alternatives Considered
Apache
We have successfully used noVNC for remote access.
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Citrix
We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.
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Return on Investment
Apache
  • The software is 100% open source and free, however, we are not currently utilizing it due to stability problems we have experienced.
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Citrix
  • The largest positive impact was that it provided a path up upgrade from the now defunct CSG Citrix product. Because Netscaler Gateway is an at cost product, where CSG was not, one could argue there is no monetary ROI but the ROI in this scenario comes more from the ability to not have to use a non Citrix product and learn the skills needed to administer it.
  • Negative wise, Netscaler Gateway can be quite costly in both upfront costs and maintenance fees. It is part of business and a requirement but when using it as a replacement for CSG you will have to account for several thousands of dollars per year in additional cost.
  • Because it can implemented as a virtual server (it comes in both hardware and non hardware versions) the lack of need to add one more piece of hardware to our data center saves in space, up front costs, and power/cooling needs if you opt to go with the software based version.
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ScreenShots