TrustRadius

Apache Guacamole vs. DeskRoll Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apache Guacamole
Score 8.7 out of 10
N/A
Apache Guacamole is a clientless remote desktop gateway. Once installed on a server, all that is needed to access remote desktops is a web browser. Apache Guacamole is free and open source software. It is licensed under the Apache License, Version 2.0, and is maintained by a community of developers that use Guacamole to access their own development environments.N/A
DeskRoll Remote Desktop
Score 8.0 out of 10
N/A
DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote…
$8.25
per user/per month
Pricing
Apache GuacamoleDeskRoll Remote Desktop
Editions & Modules
No answers on this topic
DeskRoll Lite
$8.25
per user/per month
DeskRoll Pro 1 Month
$29.95
per seat
DeskRoll Starter
$39
per user/per year
DeskRoll Lite
$99
per user/per year
DeskRoll Pro 1 Year
$299.40
per seat
Offerings
Pricing Offerings
Apache GuacamoleDeskRoll Remote Desktop
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$3.25 per seat/per month
Additional Details—With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions.
More Pricing Information
Community Pulse
Apache GuacamoleDeskRoll Remote Desktop
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Apache GuacamoleDeskRoll Remote Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Apache Guacamole
8.7
2 Ratings
5% above category average
DeskRoll Remote Desktop
8.2
2 Ratings
1% below category average
Screen sharing9.52 Ratings8.02 Ratings
File transfer9.12 Ratings8.02 Ratings
Access to sleeping/powered-off computers9.12 Ratings00 Ratings
Over-the-Internet remote session10.02 Ratings10.02 Ratings
Initiate remote control from mobile7.02 Ratings8.01 Ratings
Remote management of servers & workstations9.52 Ratings00 Ratings
Centralized management dashboard8.01 Ratings00 Ratings
Session record8.01 Ratings00 Ratings
Monitoring and Alerts7.01 Ratings00 Ratings
Multi-platform remote control9.52 Ratings8.01 Ratings
Instant message00 Ratings7.01 Ratings
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
Apache GuacamoleDeskRoll Remote Desktop
Likelihood to Recommend
8.6
(2 ratings)
7.0
(2 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Apache GuacamoleDeskRoll Remote Desktop
Likelihood to Recommend
Apache
Limitations are only the effort you want to have to configure it (correctly).
Verified User
Anonymous
Read full review
Tomsk Inc.
During the pandemic, our company worked remotely. Various staff in our company had technical difficulties or needed assistance installing software in order to work. DeskRoll Remote Desktop helped us to make this process seamless. Rather than deal with the aggravation of trying to walk someone through something over the phone, we were able to get things established in a simple, easy way.
Verified User
Anonymous
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Pros
Apache
  • Remote connect to Linux OS
  • Remote connect to Windows OS
Verified User
Anonymous
Read full review
Tomsk Inc.
  • Ability to remote in at any time
  • Can support unlimited clients with hardware and software issues
  • Multiple remote client logins
  • Cost!
Matt Karcher | TrustRadius Reviewer
Read full review
Cons
Apache
  • We have experienced some stability problems (mostly Tomcat related).
  • The interface could be a little more user-friendly.
  • Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration.
Verified User
Anonymous
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Tomsk Inc.
  • It could be more cost-effective.
  • It could include better "help" or "how-to" sections for people who are not as tech savvy.
Verified User
Anonymous
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Usability
Apache
it's easy
Verified User
Anonymous
Read full review
Tomsk Inc.
No answers on this topic
Implementation Rating
Apache
It's easy and free of use, therefore perfect for quick implementations when needed.
Verified User
Anonymous
Read full review
Tomsk Inc.
No answers on this topic
Alternatives Considered
Apache
We have successfully used noVNC for remote access.
Verified User
Anonymous
Read full review
Tomsk Inc.
Cost, ease of use, file transfer and chat capabilities.
Matt Karcher | TrustRadius Reviewer
Read full review
Return on Investment
Apache
  • The software is 100% open source and free, however, we are not currently utilizing it due to stability problems we have experienced.
Verified User
Anonymous
Read full review
Tomsk Inc.
  • It saved time, which always saves money!
  • It allowed us to save money on additional software licensing - we now use Quickbooks through the use of DeskRoll Remote Desktop.
  • DeskRoll Remote Desktop allowed us to transition to work-from-home easily, which saved us valuable time during the pandemic.
Verified User
Anonymous
Read full review
ScreenShots

DeskRoll Remote Desktop Screenshots

Screenshot of DeskRoll remote connection view - Windows remote desktop.Screenshot of DeskRoll wizard that quickly guides you through basic remote access scenarios.