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Score 8.1 out of 101
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Score 7.2 out of 101

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Likelihood to Recommend

Apache Solr

  • Type ahead search - The application needs to build a short list of match words based on users' input as they typing into a search field. The search field is unified search field, that means multiple data types to be searched. For example, the field can be built for search of a "clothing type" like "Jeans" and you get options like "Jeans Slim" etc.
  • Managing the Solr instances was proving to be a pain.
Bharadwaj (Brad) Chivukula profile photo

Google Search Appliance

The Google Search Appliance is well suited to most site search needs and it is possible to customize the front end seen by website visitors to produce a satisfactory basic interface with basic branding applied to it. However, in some situations it may be necessary to instead make API calls from a web page to retrieve search results and the format in which those results are returned might be a little more difficult to work with.
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Pros

  • Solr is a very quick and easy way to search for keywords within a document, the ability to add weightings to search terms to increase the outcome of search relevance gives it great flexibility.
  • The customisability of the Solr is so good that anyone can set it up and customise it for his/her needs.
  • Solr allows you to build your own custom request handlers and allows you to import data from pretty much any datasource.
Bharadwaj (Brad) Chivukula profile photo
  • The GSA is able to organize collections of content in many different permutations, based on your needs.
  • The logs of searches and served results can offer insights into what visitors/customers are seeking, and whether they're finding what they need.
  • Default front-ends are relatively easy to set up - if they meet your needs.
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Cons

  • Ease of use -- this is not always the easier platform to configure.
  • Developer Community -- There are not a whole lot of folks out there that understand this stuff so finding talent is difficult.
  • Drupal 8 -- We've been frustrated with slow development on APIs for Drupal 8 integration.
Peter Feddo profile photo
  • It's my understanding that Google is ending support for the appliance soon. This is obviously an important consideration.
  • The administrator interface is far from easy to use.
  • There is a significant learning curve for new users.
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Alternatives Considered

We switched from search indexes stored in MySQL to soar and it's made a world of difference for our growing businesses. The relational databases are very poor for handling the complex data searches require and Solr delivered all the tools we need to get the performance our end users are demanding.
Peter Feddo profile photo
No answers on this topic

Return on Investment

  • Cheap -- it's free and open source so we love it!
  • Developers Expensive -- It's hard to find talented developers and those that are available are expensive.
  • Hardware Requirements -- Solr is not terribly expensive to operate on cloud machines.
Peter Feddo profile photo
  • The GSA was not cheap. At all.
  • There has also been a cost associated with our need to switch to another site search solution in the near future, due to Google ending support for the sppliance.
  • That said, we have so much support content that we owed it to our customers to offer a comprehensive search tool to help them find the most relevant content - and of course Google are the masters of this. However, it's worth noting that the alogorithms used on the GSA are far older than those used on google.com.
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Pricing Details

Apache Solr

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Google Search Appliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details