The Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. Lightning Web Components are used by developers to build reusable UI components.
I do not think I can recommend Appcelerator at this point due to the issues with Appcelerator studio, lack of good debugging support, lack of thorough documentation and forums and the additional cost overhead of licenses. The pros are just that it allows for cross-platform development. However, Cordova does a much better job of it and excels at places where Appcelerator currently struggles
If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.
It is very hard to debug your code. Breakpoints never worked for us even with the latest Appcelerator Studio and we had to rely on log statements to debug.
There is a need to purchase licenses from Appcelerator to run the code on a device or for creating iOS distribution builds. This is an additional cost when you have already paid for Apple developer program for precisely these things.
If things are broken due to lack to support between Appcelerator and a new iOS version, you pretty much have to rely on a new version release from Appcelerator for the issue to be fixed.
It is difficult to create enterprise distribution builds where the distribution certificate is owned by your organization's team and you only have a development certificate for the same.
The forums on developer.appcelerator.com are seldom helpful. It is hard to find solutions for issues even on other forums like stack overflow.
It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.
I am not an administrator so there may very well be outstanding Support and I am just not privy to it. On a user level it's hard to gauge the effectiveness and responsiveness of Support because nearly everything has to go through an administrator
Appcelerator makes you write a structured code whereas Cordova just packages your code and you are free to structure it. Appcelerator bridges your javascript code with native code and that would make it run faster than javascript code in Cordova apps. However, with recent mobile browsers, you would hardly notice any performance deterioration with Cordova apps. Appcelerator struggles with issues related to its IDE, debugging, documentation and forums and additional costs. Cordova makes it much more simpler to develop cross-platform apps with better developer support, debugging support, documentation and forums minus the additional costs.
We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
We were able to build and deploy a mobile app with Appcelerator. However, the platform still has issues and does not cover our needs as much as some of its competitor like cordova does.