Chose Appcues
It has a much, much better user interface, better customer care, and of course better pricing. This along with the fact that they were very accommodating for our use case ensured we went ahead with Appcues.
Appcues vs. Bytes Route
Appcues vs. Bytes Route
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Appcues | N/A | Appcues is online software for creating in-product experiences such as user onboarding, feature announcements, etc. without writing any code. (The vendor believes it's the non-technical people who oftentimes have the best information about a software user's needs and desires.) The goal of using Appcues is to improve product engagement within the user's own customer base. | $299 per month/billed monthly | |
 Bytes Route | Small Businesses (1-50 employees) | Bytes Route is a codeless tool that enables non-tech people to provide in-app guides and tooltips for a smooth onboarding experience. It is designed to be straightforward so that it doesn’t require a developer or a consultant to use. It aims to enable the user to publish a first product tour in less than 2 minutes. *The initial set-up requires a one-time code snippet insertion in a web domain (near the end of the pages, right before the closing tag) to make the connection… | $0 per month team |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Appcues | Bytes Route | |
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| Considered Both Products |  Appcues  Duncan Hernandez Sr. Data Analytics Consultant Chose Appcues Most of these tools all promise the same thing and have similar directions. I think that Appcues is great if the budget is there and not going to be a problem. Where it really shines is it's customization and easy-to-use interface that truly makes the experience very smooth. …  Tim Aderman Director of Marketing Chose Appcues One of the things we really loved about Appcues that ultimately led us to go with them is that it has a two-way integration with Heap Analytics. We are big fans of Heap, so being able to create user segments in Heap and push them over to Appcues to show modals to was a huge …  Jared DeLong Customer Success Manager Chose Appcues Appcues is much more affordable than Walkme and Pendo from our research. We were previously using Intercom, however Intercom was designed more for purely in-app messaging rather than actually providing flows and cues guiding users throughout an app. We also received lots of … |  Bytes Route  Silviu Iordache Full Stack Web Developer Chose Bytes Route Bytes Route is simpler to use than the above competitors. It also has a cheaper price. It provides the bare minimum to create a tour, but this is sometimes better than having a bloated menu full of options that are confusing to understand how to use. It also helps that it … |
| Appcues | Bytes Route | |
|---|---|---|
| Small Businesses |  ChurnZero Score 7.9 out of 10 | ChurnZero Score 7.9 out of 10 |
| Medium-sized Companies | ChurnZero Score 7.9 out of 10 | ChurnZero Score 7.9 out of 10 |
| Enterprises |  Nexthink Score 7.4 out of 10 | Nexthink Score 7.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Appcues | Bytes Route | |
|---|---|---|
| Likelihood to Recommend | 7.7 (0 ratings) | 9.0 (0 ratings) |
| Appcues | Bytes Route | |
|---|---|---|
| Likelihood to Recommend |
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Silviu Iordache Full Stack Web Developer |
| Pros |
Jared DeLong Customer Success Manager |
Silviu Iordache Full Stack Web Developer |
| Cons |
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Silviu Iordache Full Stack Web Developer |
| Alternatives Considered | |
Silviu Iordache Full Stack Web Developer |
| Return on Investment |
Tim Aderman Director of Marketing | No answers on this topic |
| ScreenShots | Bytes Route Screenshots      |