What users are saying about
3 Ratings
2 Ratings
3 Ratings
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Score 8 out of 100
2 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

AppFollow

AppFollow is well suited if you only operate in a few app store countries and don't have a high volume of keywords that you are looking to rank for. This is, of course, the free plan. Besides that AppFollow is well suited for communication with other apps - they have an open API and other connections to a ton of third-party analytical tools.
Sam Lepak | TrustRadius Reviewer

Reviews.io

Reviews.io is a great option for any ecommerce site that is looking to gather company and product reviews to help make the customer purchasing decision easier. Their BCC integration appears to make it possible to use their services with any platform so long as you can edit the email order confirmation templates.
Charles Combs | TrustRadius Reviewer

Feature Rating Comparison

SEO

AppFollow
9.9
Reviews.io
Keyword analysis
AppFollow
9.9
Reviews.io
Competitive analysis
AppFollow
9.9
Reviews.io

SEO Channels

AppFollow
9.0
Reviews.io
Local SEO
AppFollow
8.0
Reviews.io
Mobile SEO
AppFollow
10.0
Reviews.io
Global SEO
AppFollow
9.0
Reviews.io

SEO Platform & Account Management

AppFollow
10.0
Reviews.io
Integration with web analytics tools
AppFollow
10.0
Reviews.io

Pros

AppFollow

  • Monitor app performance across markets and keyword ranking
  • Tool for reviews and customer support
  • Tool for app page optimization
Nika Grigoreva | TrustRadius Reviewer

Reviews.io

  • Widget library with customizable, mobile-friendly widgets.
  • Custom widgets can be built for you.
  • WYSIWYG and HTML email templates.
  • Instagram and UGC gallery included.
  • Sync your product catalog via Merchant Center.
Charles Combs | TrustRadius Reviewer

Cons

AppFollow

  • Even with the paid plans, you don't get many keywords. We were on the Essential plan for a few months but began to realize that we weren't getting that many keywords, only 3x more than the free plan. We decided to look into higher volume keyword tools because of this restriction.
  • I'm not sure if this is a feature or not, but it would be extremely helpful to be notified if one of our apps becomes featured in the app store. Essentially an alert to let us know to expect a ton of volume or a heads up not to send out a new build.
Sam Lepak | TrustRadius Reviewer

Reviews.io

  • Setting up isn't hard, but the documentation conflicts with itself sometimes.
  • They reference a BigCommerce app that isn't available (yet).
Charles Combs | TrustRadius Reviewer

Support Rating

AppFollow

AppFollow 10.0
Based on 1 answer
Fast and supportive feedback from support. They usually answer the same day. They have webinars and updates about new features for their clients.
Nika Grigoreva | TrustRadius Reviewer

Reviews.io

Reviews.io 10.0
Based on 2 answers
We had to reach out a few times during the setup process and we never had to wait more than a few minutes to get a response via their online chat. When a more in-depth answer was required they followed up via email and pulled in other team members when necessary.
Charles Combs | TrustRadius Reviewer

Alternatives Considered

AppFollow

While App Annie is extremely robust and pulls in data from acquisition channels, app stores, and elsewhere, it can be quite overwhelming at times. If you are looking for more simple and just keyword positioning then definitely look at AppFollow. Apart from the two platforms themselves, I've had numerous contact experiences with both AppFollow and App Annie. The winner is definitely AppFollow with a less aggressive approach and a higher willingness to go above and beyond to make sure all questions are answered. With App Annie I was bombarded with a ton of sleazy, sales emails to purchase their product.
Sam Lepak | TrustRadius Reviewer

Reviews.io

Reviews.io has a similar product offering as the other well known review collection companies. However, they are much more competitive in terms of pricing and that was a big influence on our decision to go with them. They also have a library of widgets you can choose from and customize to make publishing reviews on your website very easy. It's not a cookie cutter solution, which we really like.
Charles Combs | TrustRadius Reviewer

Return on Investment

AppFollow

  • AppFollow helps to improve organic growth for the App Store and Google Play.
  • AppFollow helps to measure organic traffic.
Nika Grigoreva | TrustRadius Reviewer

Reviews.io

  • Increased customer trust through verified company and product reviews.
Charles Combs | TrustRadius Reviewer

Pricing Details

AppFollow

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Reviews.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AppFollow
7.9
Reviews.io
9.0

Support Rating

AppFollow
10.0
Reviews.io
10.0

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