Appgate SDP vs. Twingate

It is best suited for larger companies with lots of remote workers that need complex access management. We've barely scratched the surface on what Appgate can do via its API.

Incentivized

The product as well as the admin panel is getting richer. Would love port-level access control as well as some more analytics in the admin panel. From what I hear, the team is actively working on it

• Software-Defined perimeter
• Hide resources to non-authorized/authenticated users.

Incentivized

• Easy access management for cloud resources, better security than VPN or IP allow lists
• 2FA via Google Login or OKTA
• Easy to onboard external team members (contractors, partners, clients, etc)
• Was easily approved by my partner security teams to use alongside their VPN client with no conflicts.
• Zero-trust security is a must-have feature these days!
• You pay for User, not Client or Resources--easy to roll out to all devices used by your users.
• No more hassle of maintaining IP allow lists for WFH/remote teams

• Live logging in the client. Currently you have to "download" the logs into a zip file and then open that zipfile to look at the logs. There's no logfile to tail or watch.
• Load balancing between controllers could be better. Currently relies on round robin DNS and sometimes a browser will pick a different IP than previous and you'll get a big "LOST CONNECTION TO CONTROLLER" message.

Incentivized

• Windows installation had a small glitch, customer support helped quickly resolve the issue

For the end-user, it is essentially an on-off switch integrated with our Identify Protection Solution

The company has been supportive overall of our needs and desired features. I have not personally called the support services, but I've heard no direct complaints either.

Incentivized

Support team understood my challenge and was able to influence product direction to expedite support for my features - A+!

The existing system was FortiGate. The management of the system was a hassle. Because IT personnel had to manually create VPN accounts, user passwords were known to who created them and the end user did not have a way to change them. This created a security issue in the event an IT engineer left the company.

Incentivized

• We are achieving our goals with this tool by hiding resources behind it.
• It is a new model that requires a different thought process for many in network operations.

Incentivized

• The ROI has been immediate especially since we are all working remotely during the COVID-19 situation.