Appian vs. Automation Hero

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appian
Score 8.6 out of 10
N/A
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
$0
Automation Hero
Score 10.0 out of 10
N/A
Automation Hero is an intelligent automation platform from the company of the same name in San Francisco, that offers customized solutions to automating business processes and common customer requests while producing data-driven insights to augment employee decision making.N/A
Pricing
AppianAutomation Hero
Editions & Modules
Appian Community Edition
$0
Application - Input-Only
$2
per month per user
Application - Infrequent
$9
per month per user
Application - Standard
$75
per month per user
Platform
Custom Quote Priced per user with unlimited apps.
minimum 100 users, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
unlimited
Platform
Custom Quote Priced per user with unlimited apps.
Minimum 100, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
Unlimited
No answers on this topic
Offerings
Pricing Offerings
AppianAutomation Hero
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AppianAutomation Hero
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
AppianAutomation Hero
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Appian
9.1
75 Ratings
7% above category average
Automation Hero
-
Ratings
Visual Modeling8.873 Ratings00 Ratings
Drag-and-drop Interfaces8.972 Ratings00 Ratings
Platform Security9.271 Ratings00 Ratings
Platform User Management8.872 Ratings00 Ratings
Reusability9.475 Ratings00 Ratings
Platform Scalability9.573 Ratings00 Ratings
Best Alternatives
AppianAutomation Hero
Small Businesses
Creatio
Creatio
Score 9.2 out of 10
airSlate SignNow
airSlate SignNow
Score 8.4 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Appian
Appian
Score 8.6 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Appian
Appian
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppianAutomation Hero
Likelihood to Recommend
9.1
(139 ratings)
10.0
(1 ratings)
Likelihood to Renew
8.5
(19 ratings)
-
(0 ratings)
Usability
8.7
(95 ratings)
-
(0 ratings)
Support Rating
8.4
(118 ratings)
-
(0 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
6.0
(2 ratings)
-
(0 ratings)
Implementation Rating
1.0
(5 ratings)
-
(0 ratings)
User Testimonials
AppianAutomation Hero
Likelihood to Recommend
Appian
Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
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Automation Hero
I recommend Automation Hero when you receive a lot of communications (email or fax) with a lot of attachments like documents or picture, for which there is a human operator that has to collect all the information from them and this information are basically always the same (same information, same fields, some pictures...). Automation Hero needs a little training to perform well, and this can be realized only if there is a large number of inputs. Instead, if your company manages few documents or only documents written by a human, I think Automation Hero isn't a good choice because the performance isn't good enough, and you have to dedicate too much time to the training (the value of Automation Hero is the possibility to arrange your activities quickly so if you need a lot of time, the solution is not so convenient). Also, in the classification field, I recommend Automation Hero if you have a lot of emails to manage and if you need the first classification of them before they are managed by humans (so, emails are always read by humans who provide answers, but the first step of the classification may be managed by the machine). In a few words, I think Automation Hero could work for large companies.
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Pros
Appian
  • Allows at a glance workflow documentation which assists in the need we have for information readiation.
  • Drag and drop interface for workflow development greatly speeds our apps time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
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Automation Hero
  • Reading standard documents.
  • Identifies key words inside a text and provides automatic replies.
  • Emails classification.
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Cons
Appian
  • Search issues when type ahead and database search are used in the same field.
  • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
  • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
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Automation Hero
  • The user interface could be more detailed (Robin).
  • Also documents in txt or html format could be read.
  • The help section for clients could be integrated into the platform without switching from one to another.
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Likelihood to Renew
Appian
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
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Automation Hero
No answers on this topic
Usability
Appian
Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
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Automation Hero
No answers on this topic
Support Rating
Appian
Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
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Automation Hero
No answers on this topic
In-Person Training
Appian
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
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Automation Hero
No answers on this topic
Online Training
Appian
Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
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Automation Hero
No answers on this topic
Implementation Rating
Appian
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
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Automation Hero
No answers on this topic
Alternatives Considered
Appian
Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
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Automation Hero
Automation Hero has a great support service for its customers. They are available to work closely with our team, especially for the first steps/first implementations, and they give us a team who is confident with our local native language. When there is something that goes wrong, they have quick answers for us, so we don't have to wait for the problem solutions.
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Return on Investment
Appian
  • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
  • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
  • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
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Automation Hero
  • Less IT costs because, with Hero Platforms, flows can be implemented without IT technical skills.
  • Better customer services for standard questions (speed reply).
  • Solutions are scalable so once you have created one you can reuse them in other departments (so the ROI for the implementation of Automation Hero must be considered for a lot of projects).
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ScreenShots

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism