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My experience with the low-code platform
May 19, 2021

My experience with the low-code platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Appian

In our organization, Appian is used by every employee across the whole organization including the interns so as to ease the internal processes starting from onboarding, leave requests, timesheet submission, and most of the business workflows that need approval.
  • Maintaining historical records.
  • Powerful reporting options.
  • Enhanced security handling.
  • Ease of maintenance & reusability of business workflows.
  • Better support with respect to product issues.
  • Capability to connect with multiple systems.
  • Capability to combine with RPA/ML/AI.
  • More site branding options.
  • It gave a positive impact on ROI by providing the business process metrics real-time to make sufficient actions.
Appian as a product gives good support on the queries/issues we have. But still, there is room for improvement to provide better & reliable support. I had both good & bad support experiences, but the bad experience was like 1 out of 10 support interactions. Mostly, they strive hard to support the business process and functionality and add the appropriate requests into their product.
Based on my personal experience, Appian is very user-friendly with its simple design patterns. It gives better options to integrate with the legacy systems so that the data can be maintained/synchronized across systems and can be converted as per the need. Also, its ability to automate things have proved to be useful to develop the business on a larger scale.
Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
Appian is more suitable for day-to-day business activities. It is easy to integrate with other systems and maintain/synchronize data. Moreover, it's low code capability paves way for faster implementation & transformation.

It is not suitable where we have to process millions of data more quickly (It is capable, but may take more time).

Appian Feature Ratings

Low-Code Development
9.5
Visual Modeling
10
Drag-and-drop Interfaces
10
Platform Security
9
Platform User Management
9
Reusability
10
Platform Scalability
9

Using Appian

600 - It is more interconnected with our day-to-day activities such as submitting our daily status, tracking our organization-related data, managing leave requests and so [on]. Overall, it is like a central respiratory system.
  • Automated business workflows.
  • Easy monitoring of workforce and performance metrics.
  • Handling data.
It has interconnected with our day-to-day business activities. Without Appian, all our processes might take a big pause to resume.

Using Appian

ProsCons
Like to use
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Unnecessarily complex
Lots to learn
  • Approval workflows in business.
  • Data interpretation.
  • Integration with other systems.
  • Processing very large amount[s] of data.
Yes - It is well designed to support most of the components in mobile and will provide an elegant feel when used in mobile. Also, it provides customized app branding for organizations.