Appian a great product in the right place!
June 15, 2021

Appian a great product in the right place!

Richard Owens | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Appian

We use Appian for low code development, specifically, we are migrating several older applications to our Appian code base. Specifically, we are using in the Production and Technology workspace and slowly expanding the Appian footprint across the organization. Given the distributed nature of our workforce, using a tool like Appian allows us to leverage more expensive managers with our emergent coding organization.
  • Allows at a glance workflow documentation which assists in the need we have for information readiation.
  • Drag and drop interface for workflow development greatly speeds our apps time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
  • There is a definite learning curve associated with Appian and functional information may be difficult to find.
  • Better in line help would be a welcome addition.
  • The pace of change means that, just about the time we are mastering this version, the NEXT version is coming out.
  • Appian has lowered our cost of development.
  • Decreased our time to market.
  • Extended our capability to deliver a superlative product in a short time frame.
As advanced users of Appian, we are generating more esoteric support requests than most organizations. As a result, we work with the developers of the code sometimes. This is great however, if we find a way to put more elemental information in the hands of the user community, it would enable a tighter focus on coding and less on chasing answers.
In the right environment, Appian is a fast way to create throwaway proof of concepts while having the strength to actualize the POC into working code and working apps. There is a lot of complexity required to support a low code tool. Appian support does a pretty good job but be ready to do some research on your own sometimes too.
We have been an Appian shop since my arrival. Prior to Appian, I used .net and the Microsoft dev stack. And before that Java and miscellaneous languages. Every tool has strengths and weaknesses. That said, by using Appian, we have lowered our dev time, cost and are creating dynamic applications in a fraction of the time other models would require.

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We use Appian to build out the behind the scenes workflows in our applications and the web dev aspect to skin those new apps. If you have extremely complex algorithms or logic, Appian may struggle a bit... and the low code makes altering as needed for ADA requirements, extremely challenging.

Appian Feature Ratings

Visual Modeling
Drag-and-drop Interfaces
Platform Security
Platform User Management
Platform Scalability