Quickly deliver upon your ROI goals
March 15, 2022

Quickly deliver upon your ROI goals

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Appian

We utilize it to create automated workflows in several different back-office areas. It has replaced several single-sourced systems which did not allow for easy development or integration. We definitely appreciate the low code aspect of development and the ability to rapidly deploy new workflows.
  • Low code for rapid deployment.
  • Great search capabilities.
  • New features deployed frequently.
  • Strong customer focus.
  • Some constraints on custom reporting.
  • Version management could be more flexible.
  • Could integrate with other 3rd party deployment tools.
  • We have been able to reduce the use of other systems that Appian is replacing.
  • Because of the rapid deployment capability, we've been able to scale out quickly.
  • Has aided us in driving automation quickly.
Working with Appian support and development has been outstanding. They are quick to respond and very receptive to feedback. There is also a large customer user community that they try to foster connections by geography, industry vertical that allows the sharing of information and provides an additional avenue for feedback.
The speed at which our developers can automate complex business process requirements. Intuitive design tools that reduce coding from all aspects of the product development lifecycle. Having a high quality, depth of experience, professional service offerings that enhance our engineers with on-site development and management of content development. Cloud platform offering which increases our development team's ability to code and not spend time with security, updating, etc.
Appian compares favorably with other vendors in the space. It is strongest with business workflow automation and to create custom business applications. The tool base for coding is extremely straightforward and allows for faster coding and deployment. Handles very complex process flows and has the ability to discover new opportunities for automation.

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Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.

Appian Feature Ratings

Visual Modeling
Drag-and-drop Interfaces
Platform Security
Platform User Management
Platform Scalability