Appian vs. OpenText Process Automation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appian
Score 8.2 out of 10
N/A
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
$0
OpenText Process Automation
Score 6.0 out of 10
N/A
OpenText Process Automation is an enterprise-scale Business Process Management (BPM) and Digital Process Automation (DPA) platform designed to orchestrate complex, data-heavy workflows. The solution specializes in Content-Centric Automation, natively integrating with enterprise content management systems to automate processes that require deep document understanding and regulatory compliance.N/A
Pricing
AppianOpenText Process Automation
Editions & Modules
Appian Community Edition
$0
Application - Input-Only
$2
per month per user
Application - Infrequent
$9
per month per user
Application - Standard
$75
per month per user
Platform
Custom Quote Priced per user with unlimited apps.
minimum 100 users, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
unlimited
No answers on this topic
Offerings
Pricing Offerings
AppianOpenText Process Automation
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AppianOpenText Process Automation
Features
AppianOpenText Process Automation
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Appian
8.1
9 Ratings
3% above category average
OpenText Process Automation
8.0
1 Ratings
4% above category average
Dashboards8.29 Ratings8.01 Ratings
Standard reports8.59 Ratings00 Ratings
Custom reports7.69 Ratings8.01 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Appian
7.4
9 Ratings
3% above category average
OpenText Process Automation
8.8
1 Ratings
5% above category average
Process designer7.99 Ratings9.01 Ratings
Process simulation6.49 Ratings9.01 Ratings
Business rules engine6.49 Ratings9.01 Ratings
SOA support8.29 Ratings9.01 Ratings
Process player7.39 Ratings9.01 Ratings
Form builder7.69 Ratings8.01 Ratings
Model execution8.59 Ratings8.01 Ratings
Support for modeling languages00 Ratings9.01 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Appian
-
Ratings
OpenText Process Automation
8.0
1 Ratings
4% below category average
Social collaboration tools00 Ratings8.01 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Appian
-
Ratings
OpenText Process Automation
8.0
1 Ratings
1% below category average
Content management00 Ratings8.01 Ratings
User Ratings
AppianOpenText Process Automation
Likelihood to Recommend
9.4
(139 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.5
(19 ratings)
-
(0 ratings)
Usability
8.7
(95 ratings)
-
(0 ratings)
Support Rating
8.4
(118 ratings)
-
(0 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
6.0
(2 ratings)
-
(0 ratings)
Implementation Rating
1.0
(5 ratings)
-
(0 ratings)
User Testimonials
AppianOpenText Process Automation
Likelihood to Recommend
Appian
Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
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OpenText
Especially for telecom sector, AppWorks handling huge data and transform it easily and very quickly to send it to target systems with in seconds. At a time communicate more than one systems.
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Pros
Appian
  • Allows at a glance workflow documentation which assists in the need we have for information readiation.
  • Drag and drop interface for workflow development greatly speeds our apps time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
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OpenText
  • Entity model
  • BPM
  • User interface GUI
  • Integrations
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Cons
Appian
  • Search issues when type ahead and database search are used in the same field.
  • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
  • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
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OpenText
  • Few Controls which needs improve from user interface
  • Custom controls
  • Data transformation
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Likelihood to Renew
Appian
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
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OpenText
No answers on this topic
Usability
Appian
Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
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OpenText
No answers on this topic
Support Rating
Appian
Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
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OpenText
No answers on this topic
In-Person Training
Appian
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
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OpenText
No answers on this topic
Online Training
Appian
Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
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OpenText
No answers on this topic
Implementation Rating
Appian
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
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OpenText
No answers on this topic
Alternatives Considered
Appian
Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
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OpenText
AppWorks platform is very user friendly which will help us to develop the components quickly and deploy it easily. Flows can be developed quickly compared to others platform where business users can view the flow easily.
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Return on Investment
Appian
  • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
  • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
  • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
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OpenText
  • Integration management
  • Rapid development
  • SOA
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ScreenShots

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism