Apple Pay vs. WhatsApp Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apple Pay
Score 8.9 out of 10
N/A
Apple Pay is a payment gateway the vendor states gives customers an easy, secure, and private way to pay in stores, within apps, on the web, and in Business Chat.N/A
WhatsApp Business
Score 8.9 out of 10
N/A
WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.N/A
Pricing
Apple PayWhatsApp Business
Editions & Modules
No answers on this topic
WhatsApp Business
Free
Offerings
Pricing Offerings
Apple PayWhatsApp Business
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apple PayWhatsApp Business
Features
Apple PayWhatsApp Business
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Apple Pay
8.2
6 Ratings
11% above category average
WhatsApp Business
-
Ratings
Fraud Detection9.66 Ratings00 Ratings
API or SDK9.84 Ratings00 Ratings
Recurring Payment Support7.66 Ratings00 Ratings
Billing and Invoicing Support7.96 Ratings00 Ratings
Global Support6.76 Ratings00 Ratings
Payment Form Acceptance7.86 Ratings00 Ratings
Best Alternatives
Apple PayWhatsApp Business
Small Businesses
Stripe Payments
Stripe Payments
Score 9.1 out of 10
Telegram
Telegram
Score 8.9 out of 10
Medium-sized Companies
Checkout.com
Checkout.com
Score 10.0 out of 10
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Checkout.com
Checkout.com
Score 10.0 out of 10
Telegram
Telegram
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apple PayWhatsApp Business
Likelihood to Recommend
8.9
(24 ratings)
9.2
(24 ratings)
Likelihood to Renew
7.3
(1 ratings)
-
(0 ratings)
Usability
9.9
(5 ratings)
8.7
(5 ratings)
Support Rating
-
(0 ratings)
8.3
(4 ratings)
User Testimonials
Apple PayWhatsApp Business
Likelihood to Recommend
Apple
If you accept payments while selling goods and services, Apple Pay can help you speed up the payment process while securely accepting payments. Since there is no need to stick a card into a machine, users won't have to fumble looking for a card when they can put their whole wallet on Apple Pay and check out easily.
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Meta Platforms Inc
By using WhatsApp Business, I can now respond to customers faster, keep them updated about new deals, and even send out surveys to understand their needs. The ability to send stickers and photos makes the app more interactive and engaging. It easily beats other social networks in terms of the quality and quantity of messages sent, which is a good thing for businesses.
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Pros
Apple
  • The double click which launches it couldn't be easier; you don't even have to open your phone and find the app.
  • It's pretty much fool proof from there, as just holding your phone near the reader is sufficient for success.
  • Haptic feedback ensures that I know the payment registered.
  • I have full faith and confidence that the transaction was executed securely.
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Meta Platforms Inc
  • Easy to use by registering a phone number as your personal WhatsApp number and attaching your company profile by opening and closing your image to your product.
  • Fast and accurate connection.
  • It allows you to split chat between business and personal as WhatsApp Business and Personal can be downloaded on the same smartphone by registering a different number.
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Cons
Apple
  • At times, my Apple Pay will pop up unintentionally. Perhaps there can be more safeguards around that.
  • Apple Pay is not super great if I need to make a return. For any return, I've found that paper receipts are superior.
  • Apple Pay sometimes requires very specific positioning when scanning the phone, which is frustrating.
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Meta Platforms Inc
  • UI/UX of WhatsApp has room for improvement. The goal should be to add more features for business interactions outside of the everyday messenger. (interface wise, not feature wise)
  • Multi-device use is added but it's still not as flexible and fast as other messengers like Telegram
  • File transfer is time consuming and troublesome. It also has limits.
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Likelihood to Renew
Apple
It's now a standard.
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Meta Platforms Inc
No answers on this topic
Usability
Apple
Love the simplicity, i think it's a good way of getting apple-lovers to purchase things from the palm of their hand
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Meta Platforms Inc
Most reliable app for business and personal use. I rely on it with any hesitation. Its encrypted chatting system impresses me a lot. Easy file transfer is also appreciated. Maximum people use this app, so I can communicate with most people through this. It makes my life more comfortable.
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Support Rating
Apple
No answers on this topic
Meta Platforms Inc
There were some issues in the beginning when the app used to get hanged. We had emailed customer support, and we received a response promptly. There was an issue with the phone where some updates had to be downloaded. You can also complete a form online to contact customer support. The staff can speak many languages
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Alternatives Considered
Apple
When I had my Android/Samsung phone, I tried Samsung's version of Apple Pay and it was terrible. It was very glitchy, and sometimes I would get a notification that I paid for something when I wasn't even in a checkout screen, like I was just browsing the internet or something and I'd get a notification! It was alarming and I quickly uninstalled the app and never used it again.
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Meta Platforms Inc
In a business organisation communication is the main factor for the development. And WhatsApp Business is the most perfect software for it. The software is designed with full of perfect features for the better communication. It performs very effectively than other software. I am fully satisfied with the features of the software. A superb software to me.
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Return on Investment
Apple
  • Able to provide employees with digital company cards.
  • Convenient tracking of money spent.
  • Caring for others in our workplace and community through gifts and purchases.
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Meta Platforms Inc
  • With WhatsApp Business help, productivity has risen while email and text messages continue to be used.
  • It’s helpful to adapt, have a positive business return, and use WhatsApp Business groups to manage communication with specific people.
  • Integrating the company and the improvement of its visibility allowed for better optimization of customer engagement.
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ScreenShots