AppsAnywhere vs. TargetX, from Liaison vs. Microsoft System Center

I have been monitoring the use of this app for the past year now and it has been incredibly useful in providing my team with easy access to the applications they need. It is well suited to organizations with a large variety of applications and users that need to access them from multiple devices. It has been very easy to deploy, manage and maintain, and I love the fact that users can easily find what they need without having to navigate complex menus. (search can still be abit better). Still a really good pick :)

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Most of the reason I'd recommend the solution is for their email capabilities. The email builder is par excellence, almost if not more competitive than capabilities provided by some actual Email Marketing solutions. Additionally, it runs on Salesforce, and thus allows for automated emails and campaigns with information integrated into them from SF records. It is truly remarkable and a very well-developed capability.

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For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.

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• Shows end users a full list of every application that is actually available to them
• Install a specialist application on any Windows machine on our network
• launch the application for use

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• Bulk Email
• Analytics
• Event Management
• 3rd party product bundling & support

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• Allows the grouping of devices by user.
• Allows controlling updates being deployed to user devices.
• Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
• Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.

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• They should improve with the reconnection time after internet connection lost.
• They should improve with customer support team and quick reply.
• They should work on mobile devices and operating system also.
• When we launch AppsAnywhere it's take too much time to launch.

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• When sending large volumes of email the campaigns can be slow to send
• The events functions are not as robust as some of the competition
• Their telemarketing component has not been updated in a while and leaves a bit for current call centers.

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• The product could improve in the area of having better mechanisms in place with how the SCEP client is deployed/installed from the server on the management side. We have run into this firsthand with the client not installing on an endpoint, and then having to take the time to investigate why it was not installing.
• A second improvement that can be made is to keep trying to improve the products detection rate for finding malware/viruses. The case can be made that there are some products out there that do a better job at this and have a higher detection rate.

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Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.

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Almost everyone you tell to use it to access a specialist application can find the software they need and install it. However, surprisingly many have difficulties finding AppsAnywhere under the start menu or on the task bar - it is not a icon or name they recognise, and they really want to lunch the target specialist software (Zbrush or whatever). Once you find it, many people ignore the search function which is probably the fastest method, and browse the long list alphabetically, because the standard filters do not help much. Favouriting is rarely used as it is too burdensome and not an issue for users when they are looking for the applicationt hey need.

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It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.

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There is a fair amount of documentation out there to help you when you have questions or run into issues with this product as well as tutorials on some of the more common tasks. Between the documentation and the overall ease of use we haven't had to deal with direct Microsoft support for this product.

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Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth

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The AppsAnywhere team is very quick in setting up things and also having everything in a single place. The bundle of the apps can be easily configured as the documentation is also very straightforward while setting up things and also having the team to work accordingly customize as per the needs

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Given that it's an older solution and addresses a lot more use cases, there's a lot more bulk and technical debt in the solution. This may make it overwhelming for first-time users and administrators. The email builder though is truly par excellence.

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We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.

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• It has been incredibly easy to use, saving us time and money while also streamlining workflow processes.
• We where able to quickly launch new applications, allowing us to keep up with users needs.
• The reporting tools have also been very helpful in tracking usage and understanding how our users interact with our applications.

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• Increases in enrollment!
• More efficient funnel

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• It has allowed the enterprise to standardize on a single platform for monitoring.
• Easier troubleshooting of issues with Microsoft platforms.
• Greater visibility of issues across platforms when applications are hosted in a mixed environment.
• Additional costs for monitoring systems that are not directly supported with additional packs (iSeries, Linux on Power).

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info