Apptentive, now part of Alchemer vs. FlowUp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apptentive, now part of Alchemer
Score 8.0 out of 10
N/A
Apptentive was an app used to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Apptentive was acquired by Alchemer in 2023, and is no longer available. Its features are provided by Alchemer Mobile.N/A
FlowUp
Score 6.1 out of 10
N/A
FlowUp is a Follow-up Automation software that gives users automated follow-ups to design a workflow to reach leads at their most preferred communication channel. FlowUp aims to strengthen follow-up with multiple channel outreach with Calls, SMS, MMS, Ringless Voicemails, Surveys, Press 1 campaigns. It gives campaigns an edge with its Inbound strategy to stay connected with leads even while offline. It also helps keep all the needed platforms around with a Zero-coding CRM…N/A
Pricing
Apptentive, now part of AlchemerFlowUp
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apptentive, now part of AlchemerFlowUp
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup fee$300 Per use
Additional DetailsThere will be Extra charges for Buy numbers. Numbers charges will be $5/per month for local Number and $10/per month for Toll-Free Number
More Pricing Information
Community Pulse
Apptentive, now part of AlchemerFlowUp
Best Alternatives
Apptentive, now part of AlchemerFlowUp
Small Businesses
Sogolytics
Sogolytics
Score 9.0 out of 10
Simplify360
Simplify360
Score 7.8 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
Verint Community
Verint Community
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apptentive, now part of AlchemerFlowUp
Likelihood to Recommend
8.0
(2 ratings)
10.0
(3 ratings)
User Testimonials
Apptentive, now part of AlchemerFlowUp
Likelihood to Recommend
Discontinued Products
Apptentive is well suited for getting more feedback from mobile app users. It has all the tools to ask the right questions at the right time. It's less appropriate for simply an app metrics solution. While it provides metrics other mobile platforms would be better at compiling the correct metrics needed for insights.
Read full review
FlowUP
FlowUp is a well-suited tool for follow-up and marketing automation and it's worth giving a trial. This tool facilitates ease to engage with leads and customers more effectively and efficiently.
Read full review
Pros
Discontinued Products
  • Push notifications for app store reviews.
  • Targeted interactions based on in-app events.
  • Easy in-app messaging service for direct access to our support team.
Read full review
FlowUP
  • FlowUp presents planning schemes to make sales and communications during jobs such as software development or to create contract plans after completion much easier than they would be without it, by offering direct communication methods for sending announcements, proposals, or simply interacting privately.
Read full review
Cons
Discontinued Products
  • Apptentive's metrics aren't as customizable as we would like but what it does measure it does a good job at.
  • Managing multiple apps (iOS and Android) can make for extra work because you're duplicating work on Notes and Events.
  • Finding the right way to interact can take multiple tests, surfacing best practices across the industry would be a help.
Read full review
FlowUP
  • I haven't encountered any stumbling block while using FlowUp as it does what it's designed to achieve.
Read full review
Alternatives Considered
Discontinued Products
We thought about Firebase, but we ultimately selected Apptentive because it is brand-agnostic. Using a Google app for an iOS application could have proved disastrous if the support for iOS had been lost down the line.
Read full review
FlowUP
It's very outstanding for real-time sales reporting. Excellent with lead management. Efficient with email management. Customization of the dashboard.
Read full review
Return on Investment
Discontinued Products
  • Apptentive has helped us increase our app store ratings which results in better listings in search results, etc.
  • Apptentive has helped give us better insights from our users.
  • Apptentive has helped us better manage emergencies that we can address without an App Store update now.
Read full review
FlowUP
  • There has been a big increase in the company's profit rate in the last quarter, and all thanks to the fact that we have started implementing Flowup for our commercial strategies, the reason for this being to be able to further expand our possibilities to reach potential clientele and other managers in the team.
Read full review
ScreenShots

Apptentive, now part of Alchemer Screenshots

Screenshot of Sentiment and Topic Analysis - The Apptentive dashboard provides key insights into who customers are, what they care about, and how to communicate with them. Apptentive works from day one using machine learning and semantic analysis to bubble up key trends, so the user can stop guessing what customers want and recognize issues not readily seen.Screenshot of The Love Dialog shows how customers feel about a brand and mobile experience by asking one simple question, ‘Do you love our company?’. The Love Dialog allows users to track and analyze customer sentiment over time, and by app version.Screenshot of Apptentive’s Surveys can be changed without updating the app. Collect quantitative data and qualitative information with a tap. Optimized for mobile with in-depth targeting, gather thousands of responses to make faster data-driven decisions.

FlowUp Screenshots

Screenshot of Followup Automation