Apptentive, now part of Alchemer vs. Hearsay, now part of Yext
Apptentive, now part of Alchemer vs. Hearsay, now part of Yext
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Apptentive, now part of Alchemer | N/A | Apptentive was an app used to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Apptentive was acquired by Alchemer in 2023, and is no longer available. Its features are provided by Alchemer Mobile. | N/A | |
Hearsay, now part of Yext | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
| Apptentive, now part of Alchemer | Hearsay, now part of Yext | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Apptentive, now part of Alchemer | Hearsay, now part of Yext |
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| Apptentive, now part of Alchemer | Hearsay, now part of Yext | |
|---|---|---|
| Small Businesses | Sogolytics Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
| Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Dialpad Support Score 9.1 out of 10 |
| Enterprises | Verint Voice of the Customer Score 9.4 out of 10 | Verint Community Score 9.8 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Apptentive, now part of Alchemer | Hearsay, now part of Yext | |
|---|---|---|
| Likelihood to Recommend | 8.0 (2 ratings) | 9.0 (1 ratings) |
| Usability | - (0 ratings) | 9.0 (1 ratings) |
| Support Rating | - (0 ratings) | 9.0 (1 ratings) |
| Apptentive, now part of Alchemer | Hearsay, now part of Yext | |
|---|---|---|
| Likelihood to Recommend | Discontinued Products
| ![]() Yext
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| Pros | Discontinued Products
| ![]() Yext
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| Cons | Discontinued Products
| ![]() Yext
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| Usability | Discontinued Products No answers on this topic | ![]() Yext
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| Support Rating | Discontinued Products No answers on this topic | ![]() Yext
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| Alternatives Considered | Discontinued Products
| ![]() Yext
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| Return on Investment | Discontinued Products
| ![]() Yext
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| ScreenShots | Apptentive, now part of Alchemer Screenshots |



