Appy Pie is a diversified no-code development platform. It offers app and web development, helpdesk support, chatbot building, design features, and integration that are helpful when starting, running, or growing a business.
$16
per app/per month
ServiceNow Now Platform
Score 8.6 out of 10
N/A
The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.
Based on my personal experience, this application is well-suited for noncoders who are busy setting up their businesses and since coders are expensive for the company in the initial days as in for startups, this application goes hand in hand and is quick and robust along with its amazing features like drag and drop and just the cloud storage facility.
Using it in the application support team is worth it as it is capable of carrying a lot of information. But using it for a Service Desk operation might not be of much use as it won't be used up to its full potential and will be costly as compared to other alternatives available in the market.
The application requires to be run on fast processing computers/laptops
This is a good application that isn't much known among non-coders, it needs to be marketed so that boosts this app developer to add more advanced features
Providing admins/devs with easier mechanisms for providing businss stakeholders with self-service admin capabilities across the platform
Tutorials on how to be the best at reporting in servicenow
Guided tour functionaltiy is a bit rigid and could use more workflow capabilities
Making it easier to push form variables to the user so there is more context when providing an approval. The out of box approval UI/form is terrible in my opinion.
Everybody in the company is happy to use ServiceNow. All people are happy to use a user-friendly web tool in order to open IT incidents. IT people can easily support people with a stable and solid tool.
Like I said in previous questions, the no-code application has basic and easy features that are literally a no-brainer and even a person with zero knowledge of coding can do wonders with this as his/her tool. Apart from that, the application is cost-effective while time and money are two key things to be taken care of as a startup owner, this app came hand in hand with me
As a regular user of the ServiceNow platform, including the incident management, change management and enterprise application management modules, I find that I am able to competently use the platform with minimal training and assistance. User guides are available from the vendor if required. The customisable front-end that we use in the organisation as an ordering tool for internal IT services is very easy to use, and makes searching for the required IT service simple for business users.
I have been using this for some time now and the website of the no-code application is all self-explanatory that is the reason I never have reached to the support team anytime, but before using this application I have gone through the reviews and read the positive response and I believe it has still gotten stronger since then.
We have many levels of interaction with ServiceNow. The first line of support sometimes is not equipped to resolve more complex issues, but the escalation process is clearly defined and followed with limited friction. Our account team is very responsive and willing to brainstorm ideas to improve and increase usage. We also have direct interaction with product teams to see previews of new features and at times to provide input to influence implementation details.
Webflow has quite a lot of complexity in comparison to the no-code app which instead is user-friendly. There are more issues with application getting hung in between working but that isn't a bigger problem in the no-code app. Apart from that, the no-code app has blocks that can be used to edit/add/delete which are literally a no-brainer.
ServiceNow is by far a better tool over Remedy. Its ability to integrate so seamlessly to so many tools allows for plenty of opportunity to streamline and improve processes. Servicenow has intuitive flows that allow you to quickly pivot if process change. Its adaptiveness is what makes it far better solution over Remedy
1. It is not great when they can't seperate apps/products from a particular sku, forcing you to make a business case for a larger portion of functionlity than your current business case seeks to address. 2. ServiceNow reps are able to work with you when economies of scale are projected out. They are willing to start at a desired tier and provide pricing at applicable upgraded tiers
Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
Ensuring good service support internally and externally has triggered opportunities to sustain good links with everyone and opened the door to more sales and successful business and ServiceNow has been key in all this, so the investment came back to us faster than expected.
