Appy Pie vs. ServiceNow Now Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appy Pie
Score 8.0 out of 10
N/A
Appy Pie is a diversified no-code development platform. It offers app and web development, helpdesk support, chatbot building, design features, and integration that are helpful when starting, running, or growing a business.
$16
per app/per month
ServiceNow Now Platform
Score 9.0 out of 10
N/A
The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.N/A
Pricing
Appy PieServiceNow Now Platform
Editions & Modules
Basic
$16
per app/per month
Gold
$36
per app/per month
Platinum
$60
per app/per month
No answers on this topic
Offerings
Pricing Offerings
Appy PieServiceNow Now Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Appy PieServiceNow Now Platform
Features
Appy PieServiceNow Now Platform
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Appy Pie
9.0
1 Ratings
7% above category average
ServiceNow Now Platform
-
Ratings
Visual Modeling9.01 Ratings00 Ratings
Drag-and-drop Interfaces10.01 Ratings00 Ratings
Platform Security8.01 Ratings00 Ratings
Platform Scalability9.01 Ratings00 Ratings
Best Alternatives
Appy PieServiceNow Now Platform
Small Businesses
Creatio
Creatio
Score 9.1 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
CMW Platform
CMW Platform
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
CMW Platform
CMW Platform
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Appy PieServiceNow Now Platform
Likelihood to Recommend
8.0
(1 ratings)
9.1
(29 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(2 ratings)
Usability
8.0
(1 ratings)
8.9
(22 ratings)
Support Rating
9.0
(1 ratings)
8.2
(20 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.5
(6 ratings)
Professional Services
-
(0 ratings)
7.2
(2 ratings)
User Testimonials
Appy PieServiceNow Now Platform
Likelihood to Recommend
Appy Pie
Based on my personal experience, this application is well-suited for noncoders who are busy setting up their businesses and since coders are expensive for the company in the initial days as in for startups, this application goes hand in hand and is quick and robust along with its amazing features like drag and drop and just the cloud storage facility.
Read full review
ServiceNow
ITSM is straight forward creation of Incidents and Requests. It can get more confusing as you layer more modules on top of it with event management, risk, project, etc. It also becomes more costly as everything is a different license. Integration between other external applications is very easy to do with their API. You can easily create endpoints for external apps to talk to or create REST messages for the platform to reach out directly.
Read full review
Pros
Appy Pie
  • Having chatbot to be able to know the visitor and cater to his/her requirements
  • Unlike other app developments, we were able to develop app faster and robust
  • User friendly features like drag and drop is great to have
  • Cost effective as it uses cloud storage and no need to buy servers and invest on maintenannce
Read full review
ServiceNow
  • The ServiceNow platform is very good at incident management.
  • ServiceNow as an ITSM system is very as it integrates with a lot of different systems.
  • The CMDB module of ServiceNow effectively makes relationships between configuration items and other infrastructure objects in ServiceNow.
Read full review
Cons
Appy Pie
  • The application requires to be run on fast processing computers/laptops
  • This is a good application that isn't much known among non-coders, it needs to be marketed so that boosts this app developer to add more advanced features
  • It seems to have little bugs for the mobile app.
Read full review
ServiceNow
  • The ServiceNow performance speed has big room for improvement, as it is quite slow in loading Dashboards with more than 5-6 widgets. We are keeping our ServiceNow version up to date with latest releases.
  • Usually there are issues with having multiple ServiceNow tabs open in the browser and have different dashboards open in those tabs.
  • The way of showing a history log of all activities on Incident ticket is not optimal and easy to use or search in and have very old design.
Read full review
Likelihood to Renew
Appy Pie
No answers on this topic
ServiceNow
While we are very likely to renew, we are also assessing if we should renew all of what we currently subscribe to as we try to reduce costs. Some parts of the business feel there may be a better tool out there to fit their process requirements. We are currently working with them to identify what those requirements are to see if it makes sense while also pointing out a reduced cost of tooling is not always the best fit if we have an increased cost of customization and maintenance between tools.
Read full review
Usability
Appy Pie
Like I said in previous questions, the no-code application has basic and easy features that are literally a no-brainer and even a person with zero knowledge of coding can do wonders with this as his/her tool. Apart from that, the application is cost-effective while time and money are two key things to be taken care of as a startup owner, this app came hand in hand with me
Read full review
ServiceNow
It provides a lot of modification options which is wonderful for certain team usage but becomes too much of a job when it comes to the Service Desk. Also on the app support side, since too much information can be carried, it affects the GUI and makes it complex.
Read full review
Support Rating
Appy Pie
I have been using this for some time now and the website of the no-code application is all self-explanatory that is the reason I never have reached to the support team anytime, but before using this application I have gone through the reviews and read the positive response and I believe it has still gotten stronger since then.
Read full review
ServiceNow
I was not in the team that take care of the installation of ServiceNow but their feedback was very positive. Go live was done by the planned date and their support at the beginning provided always a timely response. Their customer service is friendly and easy to reach. Today we don't use their customer service anymore because we have an internal IT dedicated to maintaining the system.
Read full review
Implementation Rating
Appy Pie
No answers on this topic
ServiceNow
We went through a re-implementation last year with a partner and were very pleased with the outcome. We looked at several partners and chose one that was able to provide an entire scope and cost upfront of what would be required to complete our requirements. We worked very closely with the dedicated team assigned to our project throughout the process and they fully delivered on all of our requirements that we presented in the initial scope.
Read full review
Alternatives Considered
Appy Pie
Webflow has quite a lot of complexity in comparison to the no-code app which instead is user-friendly. There are more issues with application getting hung in between working but that isn't a bigger problem in the no-code app. Apart from that, the no-code app has blocks that can be used to edit/add/delete which are literally a no-brainer.
Read full review
ServiceNow
I've used Freshservice which is very similar to ServiceNow. I can definitely say ServiceNow performs better in a larger environment. Freshservice is usually used in smaller organization or less complx environment. Plus the ServiceNow reporting and dashboard features are more accurate than Freshservice. ServiceNow is a bit costly but gives way more features that really helps my organization.
Read full review
Contract Terms and Pricing Model
Appy Pie
No answers on this topic
ServiceNow
1. It is not great when they can't seperate apps/products from a particular sku, forcing you to make a business case for a larger portion of functionlity than your current business case seeks to address. 2. ServiceNow reps are able to work with you when economies of scale are projected out. They are willing to start at a desired tier and provide pricing at applicable upgraded tiers
Read full review
Professional Services
Appy Pie
No answers on this topic
ServiceNow
Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
Read full review
Return on Investment
Appy Pie
  • Saved my money with low cost feature like cloud storage
  • Did not take months of my time to develop an app or website
  • did not require training and saved training costs
Read full review
ServiceNow
  • Fast implementation of our Sales & Operation/Projects controls and process - tool adapted to our needs, not us to adapt to the tool.
  • Once we are a consulting/implementation company, our customers are happy to see that we use what we sell, and it is easy to show them how this platform/tool can have an impact on our own business.
Read full review
ScreenShots

Appy Pie Screenshots

Screenshot of New setup wizard. Step-by-step guide.Screenshot of The long list of features that is always growing.