Aptean Ross ERP vs. CMiC Construction Platform

Ross ERP was designed for and excels in process manufacturing environments. It is best leveraged in companies with strong management support for technology with a strong understanding of the business and manufacturing processes and a willingness to engage in the design and operation of the system. It is less suited for organizations looking for cut and paste solutions that don't' require input from the users and management. It is whatever you make of it.

Incentivized

CMiC is a robust platform best suited for large companies with resources for implementation and management of the program. One analogy is CMiC is like a droid phone where the user must decide how to use all the features of the program (as opposed to an iPhone where most configuration decisions are made for the user). Smaller companies with limited resources can struggle with CMiC both with the expense and configuration.

Incentivized

• Management short-dated ingredients FIFO.
• Ease of pulling past production material handling information.
• Managing of inventory needs MRP.

• The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily.
• I really like the software and it was much less expensive than other applications.
• I like the mobile application so that our superintendents can view the documentation on their phones.
• I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason.

Incentivized

• The user interface is under constant improvement, but its a difficult balance between flexibility and ease of use. They have made great strides in recent releases, but have room to grow.
• Built in reporting and analytics. Again, they are making great improvements over the last several releases, but have room to keep improving.

Incentivized

• Needs to be more user friendly on the mobile side of the platform. Ease of use is key here.
• There is not much instruction or support in standing up some programs like deploying ECM for outlook, making Collaboration Gateway work, or setting up the system for getting Plans available on the mobile devices.
• Security configuration is extremely detailed and spread throughout the system. It is extremely hard to make adjustments to a person's security unless you know exactly where to look, which requires years of experience but shouldn't.

Incentivized

This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have

Incentivized

I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.

Incentivized

Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down

Incentivized

Reports are pretty shown to run but general pages typically load pretty quick.

Incentivized

The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.

Incentivized

The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.

Incentivized

I felt the training was good and the trainers knew the software.

Incentivized

Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities

Incentivized

Ross by and far has the most features and support for what is out there. Where most ERP systems everything is add ons, Ross builds those for the most part directly into their applications

CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.

Incentivized

CMiC has several key features that can either work together or independently depending on your companies needs.

Incentivized

• I don't have hard numbers on ROI. For our business, ERP is a requirement, and Ross has excelled at meeting those requirements. We have nearly doubled the business, with perhaps a 20% increase in headcount managing those orders and invoices. We would not have been able to do that without the efficiencies of process we gained with Ross.

Incentivized

• Better project visibility, surely. I can step into a former project and see how well/poorly it was run.
• Forecasting underway - nearly complete with year 2.
• Cost status tracking - this has been valuable, especially when figuring out how much of a liquid budget is left over.

Incentivized