CMiC as dependable and reliable as a Toyota Prius. Gets you from point A to point B with limited means to gas up, while driving in style.
September 03, 2021

CMiC as dependable and reliable as a Toyota Prius. Gets you from point A to point B with limited means to gas up, while driving in style.

Alexander Wain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Field

Modules Used

  • Accounting & Financial Controls
  • Enterprise Content Management
  • FIELD: Mobile Applications
  • FIELD: Project Management & Collaboration
  • Human Capital Management & Payroll
  • Project Controls

Overall Satisfaction with CMiC Construction Platform

CMiC Construction Platform is used for managing expectations on the job site across the country for management to understand what is going on, on a daily basis.

Pros

  • Simplicity of reporting.
  • Collaboration.
  • Process Flow.
  • Accounting.

Cons

  • Meeting expectations.
  • Support.
  • Improved field reporting.
  • Improved accounting functionality and workflow.
  • Decreased mobile field expectations.

Do you think CMiC Construction Platform delivers good value for the price?

Yes

Are you happy with CMiC Construction Platform's feature set?

Yes

Did CMiC Construction Platform live up to sales and marketing promises?

Yes

Did implementation of CMiC Construction Platform go as expected?

Yes

Would you buy CMiC Construction Platform again?

Yes

CMiC Construction Platform is great at visually conceptualizing ideas. They have a 360-degree product, meaning from Management to PM's, PM's to Superintendents, Superintendents to Assistants, Assistants to safety management, safety management to upper management, upper management to accounting, accounting to owners.

CMiC Construction Platform Feature Ratings

6.8
Plan distribution & viewing
8
Plan markups & sharing
8
Document sharing
4
Issue tracking & punchlists
5
Photo documentation
8
Jobsite reports
6
RFI tools
7
Collaboration & approvals
7
As-built drawings
8
Mobile app
3
Submittal design and management
9
Checklists
8
Meeting Minutes
8
Specifications
6
Change orders
7
Not Rated
Takeoff tools
Not Rated
Job costing
Not Rated
Cost databases
Not Rated
Cost calculator
Not Rated
Bid creation
Not Rated
Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
7.8
Dashboards
7
Standard reports
7
Custom reports
8
Data exportability
9

Using CMiC Construction Platform

70 - Field users, to Project Management, to Safety Directors, to Plan Production, to Accounting, to VP, and President. They all have a usage purpose to see what exactly is happening at each and every project.
1 - Someone who is tech savvy. Such as a Business Analyst with a touch of System Administrator background. The level of support provided needs to be interpreted from CMiC to management. And visa versa. When a system needs enhancing or changed, the BA would need to quantify the distinctness of the change and find means to. All while making sure accounting and field users are still doing their daily jobs.
  • Field Reporting to PM's
  • Accounting to PM and visa versa (invoices)
  • Plan Production to Project Engineers (drawings)
  • PM's to upper management (tracking of finances)
  • Simplicity (removing unnecessary items)
  • UX
  • Enhancing the Mobile App
This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have.

Evaluating CMiC Construction Platform and Competitors

Yes - ICPM. This was a mom and pop manufactured online service. When I came on board it was either CMiC or Procore.
  • Price
  • Product Features
  • Product Usability
Product features include an all around function between everyone. From field, to management, to accounting, to upper management. Usability in that you can use the product on most devices was another key component of the decision.
Don't get over hyped about their mobile field application......just yet. It's not there to be used reliably on a daily basis...... YET.

CMiC Construction Platform Implementation

Within six month, I was able to learn the system, apply the necessary changes and get this company onto the CMiC platform without missing a beat.
  • Implemented in-house
Yes - We had a particular unique case where we had to implement in random order than the normal roll out of the product. Because we needed the field side of the house completed first, then accounting, drew a lot of complexity in the implementation.
Change management was minimal
  • Mobile Field Application
  • Mobile Field Application
  • Mobile Field Application

CMiC Construction Platform Support

ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Poor followup
Escalation required
Need to explain problems multiple times
Support doesn't seem to care
We are on the cloud and therefor a small tiny fish in a big pond of other fishes that have their own issues and problems.
Yes - I had bugs from the time we started 3 years ago. Most of our issues are mobile application related. To which they had to reconstruct the whole application from the ground up. So the level of confidence that a freshly constructed application would work out of the box, is not plausible. It's now a matter of when they are able to fix the application to meet the needs of today's use.
Mary Jo was our account representative. She would fight for our support tickets to be looked at and be resolved. We miss her.
They need to work on expectations. When enhancing a module, they have been known to deliver gaps between the new enhancement and the old one. The support is no longer available as they direct their full attention on the enhancement part while leaving the gap in between those projects empty. This causes issues and discrepancies.

Using CMiC Construction Platform

ProsCons
Like to use
Easy to use
Technical support not required
Well integrated
Quick to learn
Convenient
Feel confident using
Familiar
Inconsistent
  • Daily Journals
  • Issues
  • Checklists
  • Punchlist
Yes - Yes, but it doesn't work. Well sort of. They had to reconstruct the application from the ground up. To expect the application to work right out of the box for how CMiC mobile application division would be an outright miracle. They don't meet expectations and sell on functionality that is years away from being manufactured.
It is a very easy to use system. When you remove all the additional fluff that other cloud based companies use, and simplify the user's experience, the platform works exceptionally well.

Comments

  • Taz Adamjee | TrustRadius Reviewer
    Taz Adamjee
    (Vendor Representative) commented 3 years ago
    Hi Alex, Thanks so much for taking the time to write this review. I loved reading that CMiC is used across the entire organization. I am also delighted to hear that using the CMiC platform is in Signature Construction's best interest. Please don’t hesitate to reach out if there’s anything we can do to improve your experience with CMiC. You can always reach me at Taz.Adamjee@cmicglobal.com. Warmly, Taz Adamjee Head of Customer Success - CMiC

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