Arbox vs. Highrise CRM (discontinued)

Fully recommended if you plan to work in a centralized way, adding all the useful aspects for the business management to be adequate, either for sales or advertising areas, or even for logistics and human resources management. Arbox can be exploited in practically all business scenarios.

Incentivized

We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp

Incentivized

• The reporting system for branding and marketing that Arbox has allows us to work by sales ranges, which allows us to cover different time sectors, and therefore we can work with sales depending on the seasonal format we decide, and that helps us to set different goals.

Incentivized

• Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
• Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
• Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
• Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.

Incentivized

• The platform helps us to keep our company and business information safe, which prevents us from worrying about situations such as scams. Thanks to factors like this is that we have nothing negative to point out about the Arbox platform. It is excellent and we plan to continue using it in the future to keep growing.

Incentivized

• Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
• Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.

Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.

Incentivized

It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with

They are quick and SO nice. They are very friendly and are eager to help.

Incentivized

Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.

Incentivized

• For the moment we have not calculated the level of increase in return on investment that has been achieved with the use of Arbox, since the time using it has not been enough to define a stable amount of profit, or in any case, that stands out much in relation to the amount earned before its use by the company, so we hope to update this section in the future.

Incentivized

• Better customer service, I am able to look up client info in a more organized way
• I feel that our efficiency has really increased. Highrise is a lot faster than our old program
• Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement

Incentivized