What users are saying about
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90 Ratings
10 Ratings

ArcGIS

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90 Ratings
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Score 8.8 out of 101
10 Ratings
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Score 8.8 out of 101

Likelihood to Recommend

ArcGIS

Well suited when working to assess Census data and other metrics across a city at a tract or council district level, when you need to see things spatially. I also think ArcGIS is just good for making simple maps with clear labels, thanks to the ability to draw your own boundaries as map notes.
Gabriella Lott profile photo

Mapbox

For services that require maps and basic geo-functionality in production, Mapbox is one of the greatest choices out there. They're free, provide much more refined/modern productions compared to Google maps, and have very good support on different platforms. For services that require higher-computation products, like matrix routing, optimization, etc..., the prices can get quite high very quickly, and you should consider moving those services to an on-premise server at that point.
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Pros

ArcGIS

  • Enterprise GIS - multi-user, multi-versioned geodatabase access through a host of apps and web tools really help people stay connected to data.
  • Cartography - fantastic control and customization available with the ability to automate workflows.
  • Training - tons of training videos, seminars, and other learning materials are easily accessed. The help documentation is superb.
  • Ability to manage an organization through dashboards is extremely helpful.
No photo available

Mapbox

  • Documentation is clean, easy to read, and very well organized which makes it easy to get going or learn something new
  • The online user interface makes it quick and easy to edit maps, upload new datasets, view analytics, or get API keys
  • Great integrations with Tableau and easy to develop for Android, iOS, or Web
No photo available

Cons

ArcGIS

  • There is a steep learning curve for ArcGIS users.
  • It takes a lot of computing power for ArcGIS, as it can't be installed on every computer.
  • At times, tools can be outdated and there are many similar competitors making more web-based tools that can replace ArcGIS.
No photo available

Mapbox

  • The product is not always that easy to use, aimed at professionals understanding colors and palettes etc.
  • Being a full cloud product it can be complicated working with the interface when your connectivity is not great.
  • Tutorials and samples could be more visual and could cover more ideas on how to use Mapbox.
John Roberts profile photo

Likelihood to Renew

ArcGIS

ArcGIS 8.0
Based on 1 answer
Simply because the program deserves it. It seems to me that it is a fundamental tool for the storage, analysis, and interpretation of medium and large-scale phenomena, unmanageable with traditional engineering software. Its versatility in the handling of the different "layers" with which the data is handled and interpolation tools, make this software a powerful ally both for companies and for the educational part of the universities.
Rafael Becemberg profile photo

Mapbox

No score
No answers yet
No answers on this topic

Usability

ArcGIS

ArcGIS 6.0
Based on 1 answer
It is a program that requires hours of dedication for learning the tools in order to understand it and use it to the best of its abilities.It requires tutorials or attend training activities to easily and uncomplicatedly perform a geographic information system. Experience tells me that a lot of work time is required to learn correctly the use of tools. It is a program of quality and the most complete of the market, but it is required to simplify its processes so that more people can use it.
Andres Meza profile photo

Mapbox

No score
No answers yet
No answers on this topic

Support

ArcGIS

ArcGIS 8.0
Based on 7 answers
ESRI support is easy to get a hold of, knowledgeable in the products they support, quick to involve others if need be, and generally one of the better companies we deal with as related to support requests. They never balk at providing that support even for simple how-to questions that other companies would make you feel stupid about calling for with their "did you read the manual first" mindset.
No photo available

Mapbox

No score
No answers yet
No answers on this topic

Alternatives Considered

ArcGIS

ArcGIS and QGIS have a lot of similarities between their products. Where ArcGIS stands out is with their online version of their software. ArcGIS's online solution will pair up with your on-prem solution to offer a fully synchronized system. I wasn't able to duplicate the efforts with QGIS's products and it also requires other 3rd party applications to offer something "somewhat" comparable.
Scott McGee profile photo

Mapbox

One feature that made me go in favor of Mapbox was its stellar documentation. Google Maps and Bing Maps are the other alternatives I considered, but the learning curve with both of them is steeper than it is with Mapbox. Also, Mapbox Studio gives newbies a very simple, clean and easy to use environment to make and store maps online
Firaz Peer profile photo

Return on Investment

ArcGIS

  • ArcGIS is almost assuredly a positive ROI. The software is nicely packaged with a large user base. If you plan on doing geographic analysis and think there could be a boost to your bottom-line by doing geographic analysis, ArcGIS is the first tool I would turn to.
  • For some analysts that just want to geocode addresses and plot city, county, or country boundaries, ArcGIS is a negative ROI. There are lots of other tools (free ones) that will accomplish these tasks without investing lots of time and money in ArcGIS. If that's all you're looking for, ArcGIS will turn out to be a negative ROI.
  • ArcGIS has been a positive ROI for cases involving customer analytics. The software is great for geofencing customers and finding the most optimal targeting of customers.
Thomas Young profile photo

Mapbox

  • Easier basemaps
  • Makes faster custom visualizations
  • Increased speed to map deployment
Anthony DiBiase profile photo

Pricing Details

ArcGIS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mapbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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