Overall Satisfaction with ArcGIS
I have been a user of ArcGIS Desktop since the initial release of 8.0, and I manage a team of people that use it. It's currently used by pretty much every department at my municipality, from Emergency Operations, field data collection, internally mapping requests to name a few. The tools are used daily by staff that need to create report maps, determining if an planning application is viable. Our staff have also developed 3D models and are served up through web services to internal and external parties. We have also taken advantage of their portal technology for the publishing of Open Data. The tools have streamlined our business processes, and we can not function with out them.
- Easy to use and learn
- Extremely powerful for integration with other systems
- Always being enhanced and upgraded
- The ArcGIS.com cloud technology is rock solid
- If your not on an Enterprise License Agreement, it can be expensive
- If you are migrating to, this can be difficult. Use a consultant to assist
- Increased staff productivity
- Development of a internal tools, enabled staff to do their own work, with out coming to my staff for simple requests
- Implementation of tools, and increased data collection in the field
To be honest, there isn't really any competition to ArcGIS, while there are smaller applications such as QGIS, they are not enterprise. Meaning that they might do onething well, but not at a enterprise level. Other applications such as Google Maps API, and Mapbox, is just an API, and it can't due true enterprise work.
Do you think ArcGIS delivers good value for the price?
Yes
Are you happy with ArcGIS's feature set?
Yes
Did ArcGIS live up to sales and marketing promises?
Yes
Did implementation of ArcGIS go as expected?
Yes
Would you buy ArcGIS again?
Yes