Archer Integrated Risk Management Platform vs. KnowBe4 KCM GRC Platform (discontinued)

RSA Archer is fantastic at cataloguing, personalizing assessments, raw reporting, and capacity to add custom fields. It is a little clunky around adding contextual information to notifications, peeking into data before attempting to load pages, quick navigation or determining linked (or sub-linked) relationships. These are all concerns that can either be worked around with an appropriate data scheme or with careful administration of the sub-routines.

Incentivized

KnowBe4 KCM GRC Platform is well suited for a company that knows what they're doing compliance wise and needs to save time doing it. It won't be something you can spend a few hours on and then put on autopilot. It was made to create a rhythm within your own team, and you'll need to have the buy-in. It's useful for IT and Legal teams that already have a vendor risk management process, but want to have a better handle on it. Giving an outside auditor read-only access to a scope is also a huge time saver.

Incentivized

• Integration capabilities to multiple enterprise systems
• Control standards and Procedures to address multiple regulatory/authoritative sources, standards and frameworks enabling test once satisfy many requiremnts
• Rapid application development and User friendly tool with configuration capability to customize easily without user requiring programming or coding skills

• Mapping controls across different compliance frameworks. It saves you a ton of time and energy!
• Performing risk assessments at the granularity that you prefer, splitting assessments across departments and teams if you wish.

Incentivized

• They release time to time updates, which causes issues in the GUI. However, one has to be careful while installing the update.
• There is no open and free academy to learn more about the tool.
• One cannot stay to a particular product version, they have to move to the next version to keep up with the changes.

Incentivized

• Vendor management has a few kinks to work out. We want to be able to do internal questionnaires for vendors as a compliance checklist before we sign off on a contract. Nothing in the works yet, but there are a few workarounds.
• The navigation between different tasks in scope is clunky, and it's easy to lose your place, and it forces you back to the main page of the scope to retrace your steps.

Incentivized

Good tool to get the information communicated, approval workflow, and easy to add new findings/questionnaires. Seems to be compatible with different browsers and little downtime. Only request for improvement is to add an export feature with fewer clicks. Maybe batch export.

Incentivized

Our RSA Archer team is dedicated to finding solutions for our organization. They haven't mentioned any issues with receiving support with deployment or bug fixes, and generally the platform is very dependable. They are always very excited about delivering a version upgrade and presenting any new features that provide more dashboards or chart types.

Incentivized

Support from KnowBe4 KCM GRC Platform is always great. It's always in-house localized support, with excellent response times, and dedicated Customer Success Managers to answer the bulk of your questions or take your suggestions and make them a feature request. They will also reach out at least quarterly and do health checks to make sure you're using the platform to the best of your ability.

Incentivized

It has been roughly 5 years since I have seen Securevue, so a lot can change, but to me it felt like several products were purchased and an attempt was made to piece them all together into a single solution (and I believe that may have been true). It also required agents on endpoints which did not fit the model I believed customers were looking for. MetricStream appeared to be difficult to install as it took their own engineers some time to get it installed in my lab environment. I did not think their web interface was as intuitive as RSA Archer. Customization to the platform was possible to some degree, but required a lot more work and technical skills than required by Archer. I did like the landing page for MetricStream which called out the important action items for the current user, but Archer v6.X now has this feature.

Incentivized

Quantivate and Fusion were the other two options we checked out. The quantity was high, and a good bit more expensive, but it was the best performing with its platform. They also had more modules that each cost extra to add to your subscription. KnowBe4 KCM GRC Platform was all-in-one and a little less mature, but the better buy. Fusion was hard to follow in the demo, and I was not overly impressed. I may have made my decision early enough in the demo to not pay much more attention to it.

Incentivized

• We were able to achieve approx 63% gain in operational efficiency.
• Reduce the number of findings and exceptions during an Internal audit to almost zero.
• Get compliance to all client contracts tracked through the tool thus increasing the confidence of clients in our systems and processes.

Incentivized

• Just having the capacity to do things the right way, and formally, has driven some of our compliance efforts.
• Due to licensing limitations, we likely overspent on seats to the platform that we didn't need but also didn't want to miss out on.

Incentivized