Arcserve Appliances vs. Bacula Enterprise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve Appliances
Score 3.0 out of 10
N/A
Arcserve backup appliances are presented by the vendor as combining enterprise-ready software and industrial-grade hardware united, to create turnkey backup appliances for disaster recovery (DR) and application availability – now with Sophos Intercept X Advanced for defense against malware, exploits, and ransomware.N/A
Bacula Enterprise
Score 9.7 out of 10
N/A
Bacula Enterprise is a data center backup, restore, and recovery solution from Swiss, Dracula-themed software company Bacula Systems.N/A
Pricing
Arcserve AppliancesBacula Enterprise
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcserve AppliancesBacula Enterprise
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Arcserve AppliancesBacula Enterprise
Top Pros
Top Cons
Features
Arcserve AppliancesBacula Enterprise
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Arcserve Appliances
-
Ratings
Bacula Enterprise
9.3
46 Ratings
13% above category average
Universal recovery00 Ratings9.11 Ratings
Instant recovery00 Ratings10.031 Ratings
Recovery verification00 Ratings10.040 Ratings
Business application protection00 Ratings3.02 Ratings
Multiple backup destinations00 Ratings10.044 Ratings
Incremental backup identification00 Ratings10.045 Ratings
Backup to the cloud00 Ratings9.527 Ratings
Deduplication and file compression00 Ratings10.038 Ratings
Snapshots00 Ratings10.035 Ratings
Flexible deployment00 Ratings10.043 Ratings
Management dashboard00 Ratings8.543 Ratings
Platform support00 Ratings10.046 Ratings
Retention options00 Ratings9.746 Ratings
Encryption00 Ratings10.035 Ratings
Best Alternatives
Arcserve AppliancesBacula Enterprise
Small Businesses
Acronis Cyber Protect Home Office
Acronis Cyber Protect Home Office
Score 7.8 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Veeam on IBM Cloud
Veeam on IBM Cloud
Score 9.0 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Veeam on IBM Cloud
Veeam on IBM Cloud
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arcserve AppliancesBacula Enterprise
Likelihood to Recommend
7.3
(2 ratings)
10.0
(46 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(5 ratings)
Usability
8.0
(1 ratings)
9.0
(6 ratings)
Support Rating
8.0
(1 ratings)
10.0
(17 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.8
(2 ratings)
User Testimonials
Arcserve AppliancesBacula Enterprise
Likelihood to Recommend
Arcserve
Very good for quick onsite file and email restores. The built-in granular email restore tool is honestly amazing. The file restore options are similarly useful allowing the restoration of a single file or email from any restore point, making those little restore jobs super quick. It might not be the best for a bare metal restore however, as while it does have this functionality, it requires some additional setup of a server before a backup to allow this to work.
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Bacula Systems
Well suited: - I use it for on premise and cloud backup and recovery and it is excellent for this job. - I also experiment with different hypervisors and till now Bacula seems to work with all of them - Security is really important for me as I had many bad experiences in the past and Bacula solution makes me totally confident. Less appropriate - You need to be experienced Linux user, I had to learn few more things in system to make the best use of it. - It's definitely designed for scalability and bigger companies than mine
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Pros
Arcserve
  • All in one spot for backup, restore, and security for off site locations.
  • Well priced for the large swathe of features it provides.
  • Low learning curve for administrators.
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Bacula Systems
  • Bacula has great plugins that work very accurately
  • Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
  • Bacula performs the backups very accurately which is clearly noticed when a restore is performed
  • Its ease of use helps in training new support team members
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Cons
Arcserve
  • Scalability. Main issue is each appliance has a finite space for backups, and can't be increased on the box itself without replacing it with another appliance completely.
  • Onboard interface. Doesn't have an interface that's accessible via the web natively. While that's great for security, it is a little awkward if you need to access it from offsite.
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Bacula Systems
  • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
  • There is no mobile app to manage backups and restores from smartphones
  • Manual installation is time consuming.
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Likelihood to Renew
Arcserve
No answers on this topic
Bacula Systems
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
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Usability
Arcserve
It's very easy to use. Plug it in, run through the wizard and you're pretty much set. Hardly ever have to go back in and check on it. Everything can be scheduled fairly granularly. The console is simple and laid out well. While doing a restore takes a number of steps, it is not hard to follow what you're doing. A few things couple be displayed better, but the built in help options do explain things well enough.
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Bacula Systems
This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
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Support Rating
Arcserve
[I] have only used it a couple of times, but they've always been responsive and solved the issues I've had. Time to get to a person was fairly low, under 10 minutes each time.
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Bacula Systems
They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
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In-Person Training
Arcserve
No answers on this topic
Bacula Systems
The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
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Implementation Rating
Arcserve
No answers on this topic
Bacula Systems
Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
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Alternatives Considered
Arcserve
Barracuda had the best console of the three we evaluated. Cloud hosted it was the easiest to access. However, it took forever to do the initial seeding backup, and then the nightly backups ran over into the next day. It was just so slow to do the backups - we never even tried a restore. The resulting backups also seemed to take up a significant amount of the appliances space, it was almost 3/4 full from the get go. Unitrends did not have natively a granular email restore option, it had a third-party option, but that was not something we were interested in. It also took a long time to run the backups. Arcserve was the fastest by far, [as] it did not fill up as much (way better deduplication) and it had a built-in granular email restore. While I wish it had a cloud console, overall it had the most important features we were looking for.
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Bacula Systems
I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
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Return on Investment
Arcserve
  • Increased costs due to having duplicates of functions we have at the main site.
  • Less complex than having to put full enterprise servers for these functions.
  • Effort saved in having all-in-one versus single systems.
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Bacula Systems
  • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
  • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
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ScreenShots