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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcserve UDP

    Score9 out of 10
    N/AArcserve Unified Data Protection (UDP) is designed to future-proof infrastructure by delivering data protection and disaster recovery for every type of workload. Backed by heterogeneous, image-based technology that protects to and from any target, the vendor boasts combining enterprise-ready features without the complexity of traditional enterprise solutions. Arcserve UDP supercedes the former Zetta DataProtect backup and recovery solution from Zetta.net, acquired by Arcserve July…N/A
    Pricing
    Arcserve UDP
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcserve UDP
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Arcserve UDP
    Considered Both Products
    Arcserve
    Chose Arcserve UDP
    Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive …
    Incentivized
    Chose Arcserve UDP
    We used to have Veritas but it was never reliable; we had to set it up several times and it just never worked as expected. Arcserve UDP turned out to be easier to set up, manage, very reliable, and their team is always close to the customer. Our local partner has provided …
    Incentivized
    Chose Arcserve UDP
    Barracuda was way too slow--I really liked their cloud console, but the backups took forever, never even got to try a restore as our trial period ran out before we could get enough backups done to test.
    Unitrends was a bit better, but it had a 3rd-party tool for some features …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Arcserve UDP
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    Forcepoint DLP
    Score8.5 out of 10
    Enterprises
    Forcepoint DLP
    Score8.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Arcserve UDP
    Likelihood to Recommend
    8.0
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    Support Rating
    9.9
    (2 ratings)
    User Testimonials
    Arcserve UDP
    Likelihood to Recommend
    Arcserve
    If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.
    Incentivized
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    Pros
    Arcserve
    • It is reliable and once it is up and running you do not need to worry about it.
    • It is flexible; you can use it to backup on-prem or in the cloud.
    • Backup and DR
    Incentivized
    Read full review
    Cons
    Arcserve
    • Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
    • Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
    • Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.
    Incentivized
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    Usability
    Arcserve
    It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.
    Incentivized
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    Support Rating
    Arcserve
    Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.
    Incentivized
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    Alternatives Considered
    Arcserve
    Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.
    Incentivized
    Read full review
    Return on Investment
    Arcserve
    • We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
    • It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.
    Incentivized
    Read full review
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