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Arcserve UDP 7200 Appliance - does exactly what we need it to.
March 26, 2020

Arcserve UDP 7200 Appliance - does exactly what we need it to.

John Robinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Arcserve UDP

We use Arcserve UDP as our primary business back-up for files, emails, and various databases. We have two Arcserve 7200 appliances that replicate a copy of all our backups. One kept off-site to ensure redundancy; both are managed through a single console and are connected via our corporate VPN.
  • Setup - was really easy to set it up and get started
  • Speed - incremental backups are fast
  • Deduplication - seriously good at reducing the amount of data stored and replicated
  • Simple interface - really easy to use and monitor.
  • Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
  • Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
  • Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.
  • Saved our bacon on one occasion restoring a business critical CRM SQL database
  • Granular Email restore a massive boon
Barracuda was way too slow--I really liked their cloud console, but the backups took forever, never even got to try a restore as our trial period ran out before we could get enough backups done to test.
Unitrends was a bit better, but it had a 3rd-party tool for some features (email restore) and that made me uneasy. It was also a bit slower than Arcserve. Arcserve was the fastest overall and had the best deduplication of the three we tested.
Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.

Do you think Arcserve UDP delivers good value for the price?

Yes

Are you happy with Arcserve UDP's feature set?

Yes

Did Arcserve UDP live up to sales and marketing promises?

Yes

Did implementation of Arcserve UDP go as expected?

Yes

Would you buy Arcserve UDP again?

Yes

Well, in the first month we had the box up and running a SQL database server died, we restored full functionality in less than a day--Arcserve UDP probably saved my job too so that's a plus. Arcserve UDP is really good with granular email restore, the built-in tool is superb. The particular appliance we have may not be suitable for larger environments, due to its storage size, but it has worked for us for about 4 years, and we expect to get at least one more out of it before we outgrow it, which is what we expected. Most of the time, it's set and forget; rarely does it give me any troubles. It runs, and I know I can do restores quickly as needed. It makes my life as a network admin much easier, as it's one less thing I have to worry about.