Reliable and easy to use
November 21, 2020

Reliable and easy to use

humberto martinez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Arcserve UDP Archiving

Overall Satisfaction with Arcserve UDP

We use it to backup our dev, test, and some prod workloads on an on-prem SCSI Dell disk-based backup appliance. It helps reduce the risk of losing information.
  • It is reliable and once it is up and running you do not need to worry about it.
  • It is flexible; you can use it to backup on-prem or in the cloud.
  • Backup and DR
  • Still a nich player
  • It has taken long to mature and evolve but they are on the way.
  • Dedup is not the best.
  • Not a SaaS solution.
  • Reduce risks
  • Increase of governability
  • Cost management
We used to have Veritas but it was never reliable; we had to set it up several times and it just never worked as expected. Arcserve UDP turned out to be easier to set up, manage, very reliable, and their team is always close to the customer. Our local partner has provided excellent support and professional services.
It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.
We work with a local partner. The implementation was very smooth; they have helped us upgraded when needed and they have always answered our questions and provided support. We have not needed professional services from Ascserv (they have always been very close to us though) because our partner has always been able to help.

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Midscale infrastructure where a simple and easy to configure and use backup solution is needed to protect workloads on-prem or in the cloud workloads. If you don't want to keep your backups on-prem, you can have them in the cloud.