Arcserve UDP vs. Data Virtuality Platform

If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.

Incentivized

Data Virtuality Platform's best and most unique feature is
that it is SQL-based, giving us flexibility when working with our data that
other marketing integration pipeline tools couldn't provide. Our main benefits
are the short time it takes to connect to our data sources and the flexibility
of the virtual SQL layer to meet our end users' data needs. It paves the way
for us to tap into various data repositories, extract the data contained
within, and examine it. It allows us to access information, generate actionable
reports, and make data-driven decisions. However, inadequate data governance
rules and a complex configuration process make data connectors challenging.

Incentivized

• It is reliable and once it is up and running you do not need to worry about it.
• It is flexible; you can use it to backup on-prem or in the cloud.
• Backup and DR

Incentivized

• ETL/ELT model building is flexible.
• The pipes' setup and use are intuitive.
• It lets us access various data sources, extract, and analyze data.

Incentivized

• Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
• Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
• Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.

Incentivized

• Configuring data connectors can be tricky.
• Price could be more flexible and adapt to the use case.
• The ETL builder's user interface could be prettier.

Incentivized

It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.

Incentivized

Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.

Incentivized

Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.

Incentivized

Data Virtuality Platform has powerful transformation and
scheduling capabilities combined with the best support team. A virtual data
layer that supports SQL procedures is a game changer. Data Virtuality has made
data management more efficient. It lets us access various data sources, extract,
and analyze data. The short time it takes to connect to our data sources and
the flexibility of the virtual SQL layer allows us to meet our end users' data
needs.

Incentivized

• We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
• It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.

Incentivized

• It has the capability of integrating data from a variety of different sources.
• It improved development and user interface to offer a robust MDM repository and strategy.
• It offers a comprehensive solution for processing and retrieving data, which is one of the ways it assists.

Incentivized