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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arctera Backup Exec

    Score5.4 out of 10
    N/AArctera Backup Exec is a backup and disaster recovery solution. It works in virtual, physical, and multi-cloud environments and integrates with several third-party software releases and applications.N/A

    Commvault Cloud

    Score7.7 out of 10
    N/ACommvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.N/A
    Pricing
    Arctera Backup ExecCommvault Cloud
    Editions & Modules
    Veritas Backup Exec
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Arctera Backup ExecCommvault Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Arctera Backup ExecCommvault Cloud
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Commvault
    Chose Commvault Cloud
    Many other backup and recovery platforms have their strengths and weaknesses. They might specialize in backing up VMs but fail to adequately backup Oracle databases, or do well in the cloud, but not so well on-premise. In my opinion, Commvault handles the variety of clients and …
    Incentivized
    Chose Commvault Cloud
    During the time we evaluated Backup Exec (pre 2007) the indexing engine was so complex and limited and would have to stand up 2-3 isolated stance of the indexing database just to cover our data center environment. This solution is not cost effective and complexity is through …
    Incentivized
    Chose Commvault Cloud
    We were previously a Networker shop. Networker advanced their technology over recent years through acquisitions of other products. This made the backup environment cumbersome to manage. Depending on components you purchased, there may be multiple consoles to manage, …
    Incentivized
    Chose Commvault Cloud
    Having a single console to manage all platforms such as backup and replication. Good backup window for servers and different platforms. Deduplication and compression ratio is also much better. Scheduling options and operation window options makes easier to customize the backup …
    Incentivized
    Chose Commvault Cloud
    It offers significantly better functionality at a better cost.
    Incentivized
    Chose Commvault Cloud
    Unlike the competitors, CommVault is a one-stop backup solution that can absorb any application or platform. The best thing about CommVault is you do not have to babysit it like its competitors. Due to our complex environment, CommVault was able to steal the platform and …
    Incentivized
    Chose Commvault Cloud
    Overall, Commvault is easier to implement and easier to manage than those products. The stability also seems to be must better. Upgrades are easily done on Commvault and can be done by the backup support team as opposed to relying on the system support teams. Reporting with …
    Incentivized
    Chose Commvault Cloud
    Hands down, CommVault exceeds the functionality of all products that we've evaluated. Few products bring together the comprehensive feature set that CommVault brings to our environment.
    Incentivized
    Key User Insights
    Would buy again
    56%
    Would buy again
    5 Answers
    100%
    Would buy again
    60 Answers
    Delivers good value for the price
    56%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    55 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    60 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    94%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    94%
    Implementation went as expected
    50 Answers
    Features
    Arctera Backup ExecCommvault Cloud
    Data Center Backup
    Comparison of Data Center Backup features of Arctera Backup Exec and Commvault Cloud
    Feature
    Arctera Backup Exec
    8.6
    22 Ratings
    3% above category average
    Commvault Cloud
    7.2
    77 Ratings
    15% below category average
    Universal recovery10.018 Ratings8.067 Ratings
    Instant recovery7.517 Ratings7.064 Ratings
    Recovery verification7.920 Ratings7.068 Ratings
    Business application protection10.017 Ratings7.572 Ratings
    Multiple backup destinations6.421 Ratings5.371 Ratings
    Incremental backup identification7.922 Ratings7.077 Ratings
    Backup to the cloud10.013 Ratings7.559 Ratings
    Deduplication and file compression7.416 Ratings7.575 Ratings
    Snapshots8.416 Ratings7.571 Ratings
    Flexible deployment9.017 Ratings6.166 Ratings
    Management dashboard9.020 Ratings7.567 Ratings
    Platform support8.519 Ratings7.067 Ratings
    Retention options8.418 Ratings8.065 Ratings
    Encryption10.012 Ratings7.564 Ratings
    Best Alternatives
    Arctera Backup ExecCommvault Cloud
    Small Businesses
    BDRShield
    Score6.5 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arctera Backup ExecCommvault Cloud
    Likelihood to Recommend
    8.3
    (25 ratings)
    6.5
    (79 ratings)
    Likelihood to Renew
    1.0
    (3 ratings)
    9.0
    (8 ratings)
    Usability
    1.0
    (1 ratings)
    7.0
    (16 ratings)
    Availability
    4.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    5.0
    (4 ratings)
    8.6
    (52 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    7.0
    (1 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Arctera Backup ExecCommvault Cloud
    Likelihood to Recommend
    Cloud Software Group
    Backup Exec works well generally in most environments or situations. The licensing can potentially be a nightmare, but manageable if you have a decent reseller. Backing up and restoring from physical tapes which is not all that common is not as reliable as when backing up and restoring from datastores that reside on hard drives or digital media. It does a good job with large or small backup jobs. Backing up and managing SQL backups requires additional licenses and be a bit clunky. If you are very careful (which you should be anyway) and document as you build these backups you will get better at managing them. Regarding a virtual environment, I have limited experience in that arena, but have done it. Backup Exec can backup VMware environments, but honestly we moved to Unitrends to backup our VM's and are much happier with the backup process. However, restoring a VM in Unitrends can be tedious compared to Backup Exec.
    Incentivized
    Read full review
    Commvault
    Commvault works well in a large environments with a variety of client types and data classes. With its policy-based configurations, it makes administration of large environments easier when configuring storage and retention, copies, schedules, client configs, etc. Commvault also backs up just about everything you can think of, and works with almost all storage and compute platforms, so there are rarely any cases where Commvault cannot accommodate.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • Manage agent based backups - It is easy to schedule and monitor backups. Verifying backups is done for all jobs. Backup performance is excellent.
    • Provide a wide ranging contingent of backup options - Despite providing a dizzying array of backup options, it is easy to schedule individual or recurring jobs.
    • Integrates well with our Active Directory - Restoring even individual Active Directory objects is possible.
    Incentivized
    Read full review
    Commvault
    • Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
    • Improves our Disaster Recovery
    • Starting to utilize for data migration for VMware in places where Zerto is too expensive
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • Could provide better license management from an inventory perspective. How many licenses do I have?.. etc.
    • When Backup Exec backs up itself it should not select iSCSI backup targets by default. The result is recursive data backup ending in the loss of storage capacity.
    • I'm struggling to come up with another con.
    Incentivized
    Read full review
    Commvault
    • For database restores, it has to restore the entire database in order to recover just one table.
    • Backups of virtual machines with direct attached storage is difficult.
    • I wish it covered cloud assets more thoroughly, like AWS ELBs and Security Groups.
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.
    Read full review
    Commvault
    It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.
    Read full review
    Commvault
    Have a interface very user friendly. You do not need a lot of training, or any formal training really, to get up and going and use nearly all of the functionality of the product. This facilitates the post-implementation company as it reduces costs with backup specialists and any trained analyst can take care of its infrastructure. One negative point is not all the options and features are in the HTML view.
    Incentivized
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    Reliability and Availability
    Cloud Software Group
    The weekly error on save needs a manual reload from me. The SDR can't restore the virtual machine of hyperV during a test.
    Incentivized
    Read full review
    Commvault
    Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.
    Incentivized
    Read full review
    Performance
    Cloud Software Group
    No problem for this point it is in the average.
    Incentivized
    Read full review
    Commvault
    Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software
    Incentivized
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    Support Rating
    Cloud Software Group
    In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
    Incentivized
    Read full review
    Commvault
    I would rate Commvault's support as an 'average' support. Now that we have a very experienced guy working with Commvault, most of the time we can fix or do anything by ourselves. We had some issues with their support taking a really long time to respond and fix some issues in the past. In most cases we ended up appealing to the community, other peers, or Commvault's SE team.
    Incentivized
    Read full review
    In-Person Training
    Cloud Software Group
    No answers on this topic
    Commvault
    Traning is very easy very helpful
    Incentivized
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    Online Training
    Cloud Software Group
    No answers on this topic
    Commvault
    Commvault training is very important and very helpful full for immplementation.
    Incentivized
    Read full review
    Implementation Rating
    Cloud Software Group
    It was pretty straightforward.
    Read full review
    Commvault
    Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
    Incentivized
    Read full review
    Alternatives Considered
    Cloud Software Group
    If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to offer.
    Incentivized
    Read full review
    Commvault
    In the past it has been necessary to leverage multiple products to provide a complete data protection solution. Commvault Complete Backup & Recovery has been able to mirror the functions of competitive products while increasing functionality and management. Commvault Complete Backup & Recovery works cleanly in disparate environments that leverage dissimilar technologies and products.
    Incentivized
    Read full review
    Scalability
    Cloud Software Group
    We only use it on the on-premise version on a single site.
    Incentivized
    Read full review
    Commvault
    Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • Backups by their very nature are difficult to quantify when it comes to ROI. Any monies spent should be seen more as insurance . If you never have to claim on it then that is the best outcome. Backup Exec gives you comfort that you can meet any downtime recovery targets set by your business and this is how to benchmark your solution.
    • Conduct regular DR tests and your this will be your ROI.
    Incentivized
    Read full review
    Commvault
    • I am not privy to ROI, but just having confidence and trust that Commvault will back up whatever needs backing up, and that we will always be able to restore it quickly, allows our technical people to concentrate on the problem at hand, knowing that we do not have to worry about the safety of the data. This saves time for some very expensive human resources and shortens schedules by eliminating a whole class of data safety and disaster recovery issues.
    Incentivized
    Read full review
    ScreenShots