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CommVault saves the day!
Updated July 24, 2019

CommVault saves the day!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with CommVault

We are currently using CommVault by our IT department to backup our critical systems. We are storing backups to a storage device and retaining monthly and yearly backups for 7 years. This will address our DR needs to be able to quickly restore any of our critical servers back to any point that we have retained backups to.
  • Automated backup jobs are easy to set up.
  • Summary reports are emailed after each backup so you know immediately if a job has failed on any of the systems.
  • User interface/console is easy to use and navigate.
  • Errors on failed backups can be fairly cryptic. Clearer error messages would be an enhancement to the current ones.
  • Support tends to not be very helpful.
  • Performance could be improved.
  • Mainly on a compliance note, we are able to archive backups out multiple years.
  • Cost is high, but most solutions that provide what Commvault is providing are going to be costly.
  • Peace of mind knowing that we have the backups we could fall back to is nice.
I used EMC Networker at a previous job. It was a very full featured backup solution, but also very costly. Commvault was a better fit for this size of organization and filled the needs of the company to meet compliance with archived backups. Other products of lesser cost, had less features and flexibility.
Commvault does a good job of backing up VMware VMs. We haven't expanded beyond that, and it can be pricey if you want to add the extra agents to do SQL or Exchange specific backups for example. The logging/error messages are pretty cryptic and do not help with figuring out why a backup might have failed.

Commvault Cloud powered by Metallic AI Feature Ratings

Data Center Backup
7.4
Universal recovery
Not Rated
Instant recovery
8
Recovery verification
7
Business application protection
Not Rated
Multiple backup destinations
Not Rated
Incremental backup identification
6
Backup to the cloud
Not Rated
Deduplication and file compression
8
Snapshots
8

Using CommVault

1 - Information Technology staff of one managing backups, quarterly testing of restoring from backups. The business function is having a backup available that can be restored if data has been deleted and is now needed or if there is a server that is corrupt or basically unusable and needs to be restored to a previous state.
1 - Information Technology staff of one supporting Commvault application. Commvault is fairly easy to use therefore the skillset needed to support it is not extremely involved. Once it is set up and backups are running, it does not take much time or effort to manage and support the product. Maintenance of the product is straightforward with builtin update utilities.
  • Disaster Recovery
  • Data recovery
  • Audit liability
  • Nothing beyond the standard backup/recovery
  • SQL backups
  • Exchange mailbox backups
It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.