Arctera InfoScale vs. Maxio

Veritas InfoScale Operations Manager is great for the orchestration and management of its data protection workflows, with a leading multi-cloud integration solution and multiple storage location options. The downside of Veritas InfoScale Operations Manager it's the high price, compare to similar solutions that claimed the same results, but are less known.

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In my opinion, Maxio is well suited for a large company with simple products/billing scenarios and 10s of thousands of dollars available to waste on implementation, learning curve, and mistakes. For any other company, I do not advise purchasing Maxio.

• Replication
• Reliability
• Escalation

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• Managing deferred revenue.
• Contract management is flexible and allows us to see data that we never had before.
• Billing is painless and is now done within a couple hours. Previously it would take at least 1-2 days.
• Business Metrics and Reporting.

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• More pricing option for small to medium size companies
• More user-friendly reporting options for intrusion detection
• Customizable user access rights and profiles (e.g the ability to schedule different notifications for user profiles)

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• Options for Cash-based businesses. While it's not GAAP compliant and most users are accrual, many SaaS start ups are still small and operating on a cash basis.
• Commissions Module since SO already has all our data intergrations
• So many different features and data entry points that manual data entry errors are common

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They are a crucial piece of what we do. We hope to have them as a vendor for a long time to come.

There is definitely a learning curve - to me the UI for reporting was not intuitive and often required me to ask our RevOps to pull data for me

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They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Due Company's strategy we selected Veritas InfoScale Operations Manager. Due to some strategy alignments, we choose Veritas InfoScale Operations Manager in order to have the replication to be managed by OS layer and not Storage one - where it's possible to System Administrators have the replication status and to check if everything is fine or not. If not the Sysadmin will able to try to stop/start replication from themselves.

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I inherited SaaSOptics from several predecessors that worked on it before me. I believe they used Chargebee or Chargify before SaaSOptics, but I haven't used them. I pray that the market comes up with a better product for subscription revenue management, SaaS metric reporting, and financial projections. Unfortunately, I don't have the time or the team to be able to successfully complete the transition to new software at this time, so I feel like I'm stuck with SaaSOptics at this point

• By keeping the data safe, with scheduled deletion options of certain sensitive information, we keep our company safe and avoid fines, reputational damage.
• While the overall cost of Veritas InfoScale Operations Manager solutions are high, choosing or changing the location of where the data is stored in EU comes free of charge.
• Automatic backup and recovery of data helps us maintain of certain level of trust, less disturbance in daily operations, reducing the high cost that tech data outages would cause.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Limitations in Chargify's invoicing capability has resulted in our finance team having to manually send invoices from our accounting system. This has resulted in 10-15 hours a week of resource wasted on something that Chargify should automatically do. If this isn't addressed, then the wasted time will increase as we scale.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info