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Chargify for subscriptions
August 28, 2020

Chargify for subscriptions

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

Other

Overall Satisfaction with Chargify

We use it for subscription box subscribers. This helps with keeping track of monthly, quarterly, biannual, and annual subscriptions. It has also been used for one time purchases, gift subscriptions (which are non-renewing), and special edition subscription. Changing subscription renewal dates in bulk is relatively simple. Canceling subscriptions in bulk can be a challenge though.
  • Subscription management
  • Bulk changes to renewal dates
  • Order exports
  • Bulk cancellations
  • Integrations with 3rd-party services
  • E-commerce order functionality
  • Helps with subscription retention
  • If switching subscriptions to or from Chargify, then encryptions may create issues with the transfer of some subscribers.
  • Easy reactivation process helps with regaining revenue
Chargify is easier to use and manage. The Achilles heel is the 3rd-party integrations, where the options are limited. If managing a few products or businesses, this can be the more ideal option. WooCommerce has easy integration with WordPress but it requires the help of developers to maintain.
They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.

Do you think Chargify delivers good value for the price?

Yes

Are you happy with Chargify's feature set?

Yes

Did Chargify live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chargify go as expected?

Yes

Would you buy Chargify again?

Yes

It is well suited to renewing subscription products. It is not so great for e-commerce orders. If your business has only a few varying subscription products, it’s easy to use and manage. If you have a series of complex subscription services, it is not as useful and can be a bit time consuming to manage.