Chargify

While it works great for subscriptions, I'm not sure this would be robust enough for a non-subscription business.

It is well suited to renewing subscription products. It is not so great for e-commerce orders. If your business has only a few varying subscription products, it’s easy to use and manage. If you have a series of complex subscription services, it is not as useful and can be a bit time consuming to manage.

They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.

If you are a small startup, likely to be charging only in one currency, then Chargify will likely be suitable for you, as it was for us when we first started. However, as you expand and need to charge in additional currencies and require good reporting, you might find Chargify becomes more cumbersome. You do get a very stable and reliable billing platform with Chargify. I can't recall any downtime dues to issues. In the last 5 years, there have been only been 2 times where the app was down, both for scheduled maintenance. The communication leading up to the downtime was excellent, the app was up and running well within the maintenance window and everything kept functioning smoothly afterward.

Chargify is well suited for companies who need to offer a reoccurring license fee. I see it more suited for smaller companies, but we don't have the enterprise version so I'm not sure what it entails. It may offer more, in which case would make sense for larger organizations. I believe it is a great fit for smaller companies who need a system that is user friendly and fairly easy to use.

Anytime I've contacted them with a question, they've responded quickly and with the information needed. It never took me too long to get an answer and be able to solve my problem. They have always been super nice and are easy to get a hold of. The "Start a Chat" feature is not intrusive and easy to start.

Anyone with a subscription-based service who needs a fairly comprehensive recurring billing system that they can get up and running quickly, and then basically never worry about again. Chargify is particularly well suited to applications with complex component billing (aka different product add-ons and things which are metered).

Anyone who has subscription based billing would benefit from Chargify, so long as their numbers and revenue can support spending on the service. We have made back 5X what we have spent on Chargify's services - in the first 5 months alone.

I think Chargify works for managing your monthly incoming revenue among your clients. It's a great interface for providing easy to read and easy to manage data. I like the fact that the application isn't crammed to fill in every gap, nook, and nanny of the page. Chargify provides what you need, nothing overly obnoxious.

If you're setting up payments for a subscription plan, Chargify is a great choice. If you don't need subscriptions, i.e. if most of your customers won't be repeat business, then you may be better off just using a direct payment provider. The limits on the number of subscriptions caused us to quickly run out of subscriptions on our smaller, budget-conscious pricing plan, and deleting those subscriptions is tedious.

Chargify is particularly well-suited for API integration and specifically for recurring charges. It's not as useful where one-time payments are often made.

Changify works great as a billing platform for any SAS service that bills monthly. It replaces a part time billing associate / bookkeeper.

We have had a great experience so far. They are a crucial vendor for us and we have not had any problems with them.