Armor vs. Google Security Operations

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

If you have lots of log sources across different solutions. Then UDM co-relation is a game changer and well suited for you. IF you close and document all the incident report in SIEM then it's not good for you.

Incentivized

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• automation of repetitive processes
• customized playbooks.
• The alert triage quality.

Incentivized

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

• Connector improvement
• UX experience
• Reporting

Incentivized

Google Security Operation is quite good replacement of the old product. We really like it, it new product and doesn't have much soar capabilities like other solution like it doesn't provide a market place to just install new plugins. Overall it's a great replacement than the other SIEM.

Incentivized

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

Incentivized

• automates repetitive tasks increasing output
• has reduced unnecessary workload on our analysts.
• Its high security intelligence has minimized time for remediation o security breaches.

Incentivized