Articulate 360 vs. Maestro

I have encountered very few scenarios where at least one tool in the Articulate suite was not the appropriate solution. My team uses Rise to make job aids. We use storyline to create longer courses, interactive knowledge checks, immersive 360 degree scenarios, or even just animations with voice over to insert into Rise. I've even used storyline to create apps and "websites" for training repositories

Incentivized

Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.

Incentivized

• It provides training for new users and opportunities for users to continue to develop their skills in this space.
• It provides a community for its users to collaborate and solve problems together as needed.
• It allows for collaborative work between users on the same team and makes the review process simple and easy.

Incentivized

• Easy progress reports using a type of "mail merge" built in template
• Reports tab is a nice feature
• Seems fairly stable and reliable

Incentivized

• Feature suggestions take a long time to be added to the software
• Would like to see deeper options for some of the learner engagement activities (Drag and drop, sliders, etc. )
• Occasionally will not save as expected, and you have to create a copy to keep working on a project

Incentivized

• Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.
• Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.
• Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...

Incentivized

I haven't seen any other platform for developing learning materials that is as comprehensive or as reliable as Articulate has proven to be for our use. Because our group has a number of PowerPoint power users, the PowerPoint integration with Articulate is particularly beneficial.

Incentivized

Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities

Incentivized

Usability is where Articulate shines. Anyone who has ever built a PowerPoint can open the tool and quickly understand how to use it. The more complex aspects of the tool are also very user-friendly, but you can build great content without ever going into advanced variables or JavaScript.

Incentivized

I love how when there is any downtime that the user can still access the tool

Incentivized

Pages load fast, the videos play normally, and I haven't seen any delays in the system

Incentivized

I rate the overall support for Articulate 360 ​​with a 9. On the one hand because of the smooth and accurate support from Articulate's support team (usually within 24 hours) and on the other because of the commitment / use of a community (e-learning Heroes) where I have all kinds of insights from other helpful users.

I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.

Incentivized

The instructors don't know how to use it.

Incentivized

The online training options given by the online tutorials, forums, and "E-Learning Heroes" community are simply awesome. Examples galore, easy to understand descriptions including step-by-step guides, images, occasionally videos, and the "Articulate Insiders" sub-community give you more materials to learn about Storyline than you are likely to be able to read.

Outside of having to dedicate a powerful enough PC for the installation and having to update Flash in our browsers there really isn't much pain involved in using Articulate. For the most part this is an easy to implement and roll-out product. The installation occurs quickly and smoothly with no additional steps needed.

Articulate 360 has a very high skill cap, but it has the ability to develop a lot more and give you grading or results feedback when it comes to demonstrating and distributing out different information. The creative design behind it allows for a classroom to be virtual in your hand or somewhere on the go or even designing it for other people to use. This is the thing that I like most about the other product, such as the camp PowerPoint, which doesn't have accessibility.

Incentivized

Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!

Incentivized

Easy to use. Cheap. It has a lot of features.

• Ease of use and the built in accessibility features are awesome
• Ability to create modules quickly and efficiently
• Ability to share modules with our training committee via Review 360 has made tracking suggestions easy
• The version tracking is Rise 360 makes it very easy to see changes over time.

Incentivized

• Maestro allows me to log all communication with families, eliminating any question as to when I reached out
• Maestro is a huge time saver with sending progress reports
• Maestro lacks customization that would make teachers more efficient

Incentivized