Item: Articulate 360
Rating: 10
Author: Bonnie Ankle

Overall Satisfaction with Articulate 360

Use Cases and Deployment Scope

I create curriculum, training materials and elearnings. It allows me to address on-boarding training rapidly, I also create simulations training rapidly. I am able to update training fast as the software is updated.

Pros and Cons

Pros

Text to speech is fantastic
import from PowerPoint is amazing
creating a test.
rapid development
easy review process

Cons

I can suggest a clone your voice to create a voice model for text to speech
spell check warnings before publishing
add a speech to text in the notes so that I can just talk into the notes

Return on Investment

faster elearnings decrease of development time
more training available for employees
overall increase of efficiency.

Comprehensive Platform

I use Storyline, Rise and Ai Assistant and I have found that the tool is getting better and better over time.

Integrated AI

I really am just starting to use Ai assistant and I am enjoying learning more about it

Usability

because it is awesome.

Alternatives Considered

Adobe Captivate

Is is so much easier to use and faster to develop. It doesn't crash everyday and it is not a data hog.

Key Insights

Do you think Articulate 360 delivers good value for the price?

Yes

Are you happy with Articulate 360's feature set?

Yes

Did Articulate 360 live up to sales and marketing promises?

Yes

Did implementation of Articulate 360 go as expected?

Yes

Would you buy Articulate 360 again?

Yes

Other Software Used

Adobe Captivate, Camtasia, uPerform

Likelihood to Recommend

Having used other tools Articulate 360 is the fastest to get up to speed and actually create rapidly. I have had the best time creating new and wonderful elearnings. I love using the text to speech instead of live narration.

Using Articulate 360

Users and Roles

30 - Instructional Design

Support Headcount Required

1 - My manager who calls out Articulate reprehensive when we have an issue

Business Processes Supported

it is a fast tool to develop training so we can stay on top of software changes in the EMR
it has a clear look that allows the learner to keep focus which allows the learner to retain more of the training.
faster development and higher information retention means increased ROI

Innovative Uses

Create new hire training where we didn't have any.
was able to take a PDF export to PowerPoint, then import PP into Articulate to create rapid training
Have our stakeholders review faster and was able to get input fast for rapid development.
increasing the micro learnings to increase bit size learnings.

Future Planned Uses

Use Reach for travel doctors and nurses
because it is easy to learn we can teach trainer to create quick eCourse's.
Create a library of stand alone trainings and Reusable learning objects.

Likelihood to Renew

Because the tool is awesome.

Evaluating Articulate 360 and Competitors

Products Replaced

Yes - Captivate - because it was always crashing, a data hog, was old and had too many "known Issues" that were never fixed. Took longer to develop an eLearning.

Key Differentiators

Scalability
Ease of Use

it is just better.

Evaluation Lessons Learned

I wouldn't - when you create eLearning's for so long and all of a sudden you get a tool that is so easy that it

Articulate 360 Implementation

Implementation Details / Implementation Partner

Don't know

Implementation Issues

unknown
unknown
unknown

Articulate 360 Training

Training Types Used

Online Training
In-Person Training

In-Person Training

The instructors don't know how to use it.

Online Training

Because we have great success with the online learning, the entire team loves the ease that we get to train with the tool.

Configuring Articulate 360

Product Configurability

very easy and fast

Articulate 360 Support

Support Rating

Because when ever I have had an issues I get either ELB, the community or a reply in the post within 24 hours. The fastest support.

Articulate 360 Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support cares about my success Quick Initial Response	None

Premium Support

I don't know that is my managers side of the desk.

Exceptional Examples of Articulate 360 Support

I needed to learn how to do a exam with 3 tries and then it goes back to the beginning and I asked and asked and the ELB gave me the step by step. which was easy, in 1 hr from posting.

Using Articulate 360

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

Text to speech from notes
the insert a picture and editing a picture
markets and animation are fun and easy
CC automatic when I upload a video

Difficult Tasks

variables are difficult to learn for me.
Branching
Advanced exams/assessment: How to create a multi section assessment where each section is graded and the entire course is graded at 80% or better. so each section question can be tracked to see if the learner need specific training.
When the course is too big like 2 hours 300+ slides- it becomes glitchy.