Asset Track vs. Spiceworks Help Desk
Asset Track vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Asset Track | N/A | Asset Track is IT asset management software from Jolly Technologies. | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
Asset Track | Spiceworks Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Asset Track | Spiceworks Help Desk | |
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Top Pros |
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Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Asset Track | Spiceworks Help Desk | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | KACE Systems Management Appliance Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | KACE Systems Management Appliance Score 10.0 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Asset Track | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Asset Track | Spiceworks Help Desk | |
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Likelihood to Recommend | Jolly Technologies Inc No answers on this topic | Spiceworks Ziff Davis |
Pros | Jolly Technologies Inc No answers on this topic | Spiceworks Ziff Davis |
Cons | Jolly Technologies Inc No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | Jolly Technologies Inc No answers on this topic | Spiceworks Ziff Davis |
Usability | Jolly Technologies Inc No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Jolly Technologies Inc No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Jolly Technologies Inc No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Jolly Technologies Inc No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Jolly Technologies Inc No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | Jolly Technologies Inc No answers on this topic | Spiceworks Ziff Davis |
ScreenShots |