Spiceworks tool for inventory auditing of hardware and software
February 19, 2020
Spiceworks tool for inventory auditing of hardware and software
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Spiceworks
The IT Dept is using Spiceworks. It provides us with a great level of detail right down to the memory in a workstation or laptop. The tool provides us with all the information we need to make informed decisions about hardware and software on any of our devices.
- Excel Inventory Reports
- Reports with Hardware details
- Inventory report interface for creation
- Scheduling could be more enhanced for automatic e-mails.
- It gives us a software audit report quickly
- Quick reports when needed
We love the JitBit side of things for the help desk component of our system. We have a lot more customization available with JitBit vs. the Spice works application. The features for JitBit are the ones we are looking for, and as such, we have moved our ticketing to JitBit Solution. Spiceworks continues to provide good inventory management.
Do you think Spiceworks Help Desk delivers good value for the price?
Yes
Are you happy with Spiceworks Help Desk's feature set?
Yes
Did Spiceworks Help Desk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Spiceworks Help Desk go as expected?
I wasn't involved with the implementation phase
Would you buy Spiceworks Help Desk again?
Yes