Asure Time & Attendance vs. Hubstaff

AsureForce Time would work well for a company with a large volume of non-exempt staff, but the workforce would have to have very simplistic needs. Complex business rules and structure wouldn't be accommodated well by this solution.

Incentivized

It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.

Incentivized

• The sync functionality between the clocks and the software, particularly the new clocks, is a plus.
• The Asure support team is very responsive.

Incentivized

• Its interface is also quite easy to handle and is designed in a user friendly way.
• Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
• Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.

Incentivized

• The way the business rules are set up doesn't lend itself to easily supporting our specific business/users.
• The software doesn't interface with our HR/payroll solution as well as I'd hoped.

Incentivized

• I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
• [I believe it] needs a lot of upgrades in customer support system.

Incentivized

Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.

Incentivized

This product was selected well before I began with my company, and we'll actually be moving off of it soon to Ultimate Software's time & attendance solution.

Incentivized

Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
to me. It is no doubt a great tool for planning budgets, managing workflows,
tracking time, and best supervision capabilities.

Incentivized

• We spend a lot of time internally on support and set up. Part of this is due to how the software was made and part is due to how our business is structured and changes frequently.
• We are able, though, to scale on top of it easily when we open new locations.

Incentivized

• Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
• Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
• HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.

Incentivized