User friendly time tracker for remote paid-per-hour employees.
Updated May 22, 2025
User friendly time tracker for remote paid-per-hour employees.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Hubstaff
In our organization we use Hubstaff to track the staff's working time. We all work remotely and this is the way the organization found to pay for the staff's work and also make sure everyone is actually working during their shift.
Pros
- keep count of the staff's working hours
- take screenshots of the staff's screen
- create report of the working hours separating by projects
Cons
- Sometimes there's a slight delay when someone stops recording the monitor, causing it to take a screenshot of something not work related just because it took a screenshot not exactly when the user hit the stop timer button.
- It has the ability to send a report at the end of the week, it would be usefull if it also sent you a total per project, to avoid going inside the site to just check for that in case you need to make an invoice.
- Not sure about this question. Maybe I'm not the best suited person to answer.
Not sure I'm the right person to answer this.
Do you think Hubstaff delivers good value for the price?
Yes
Are you happy with Hubstaff's feature set?
Yes
Did Hubstaff live up to sales and marketing promises?
Yes
Did implementation of Hubstaff go as expected?
Yes
Would you buy Hubstaff again?
Yes
Using Hubstaff
10 - We are a remote team, and Hubstaff allows us to work and track our working hours. This serves 2 purposes: 1, the PM makes sure we are actually working and 2, we use the tracked time to make our invoices and bill the company. We are paid by the hour.
1 - N/A
- Track staff time
- Create reports
- Track idle time
- Determine when someone is not actually working
- Track efficiency
Evaluating Hubstaff and Competitors
Yes - We used to work with the built-in app from oDesk (Up Work) back then.
- Ease of Use
We needed a product that was easy to use and wouldn't interrupt the workflow.
Hubstaff Implementation
- Implemented in-house
Change management was minimal - None.
- We didn't encouraged any issues.
Hubstaff Training
- No Training
Because it's very easy to implement. No secrets.
Configuring Hubstaff
Nothing to add. Very easy to implement.
No - there is no facility to customize the interface
No - we have not done any custom code
I created a weekly report and set it up so it's sent to my email. It saves me some time.
Hubstaff Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
N/A. Not sure.
I installed a second monitor and wanted to make sure both screens were being recorded. I couldn't do it on my own but they helped me in no time.
Using Hubstaff
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Track time
- Get reports
- Look for screenshots of daily work
- Create weekly report, you need to either pick expanded report or sumarrized. I need both.
Comments
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