athenaClinicals vs. MedEZ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
athenaClinicals
Score 10.0 out of 10
N/A
N/AN/A
MedEZ
Score 0.0 out of 10
N/A
MedEZ is a web-based Electronic Health Record (EHR) and revenue cycle management platform designed specifically for behavioral health and substance use treatment providers. The system supports operational workflows of treatment facilities, including clinical documentation, patient management, scheduling, billing, and reporting.N/A
Pricing
athenaClinicalsMedEZ
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
athenaClinicalsMedEZ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
athenaClinicalsMedEZ
Considered Both Products
athenaClinicals
Chose athenaClinicals
Not listed- though Athena is much preferred compared to past systems used.
Chose athenaClinicals
For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Chose athenaClinicals
Greenway was absolutely horrible. Not intuitive, no right-click functionality, poor integration, and flexibility. athenaClinicals surpasses it in every aspect.
Chose athenaClinicals
They have the same very similar capabilities. They have a quality measures icon and a great dashboard to help close gaps in care. Centricity does not have those features in this current version.
Chose athenaClinicals

I was not the one that selected the program but we all voted as a group and the CEO made the decision. We actually voted to do more research because of the expense of the program.

It is easy to use and to learn with many available templates. We are in psychiatry and there were …

Chose athenaClinicals
eCW allows for customization on the provider level whereas athenaClinicals requires standardization by specialty. Meaningful Use and other quality programs are more challenging on eCW. eCW templates are quite different looking from those that are in athenaClinicals and the flow …
Chose athenaClinicals
Again, I would recommend Athena second on this list...and it's all practice specific. If a practice can afford Athena, then it's an ok system...but do not expect an intuitive system such as Cerner that can be fully customized and follows a physician workflow better.
Chose athenaClinicals
athenahealth is more user friendly. There customer service center does not leave you without an answer. The reports can be built to each managers specific needs and the gathering of data from the EMR is fast. WOW!
MedEZ

No answer on this topic

Features
athenaClinicalsMedEZ
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
athenaClinicals
8.4
Ratings
11% above category average
MedEZ
-
Ratings
Real-time eligibility verification9.30 Ratings00 Ratings
Claims management8.30 Ratings00 Ratings
Coding9.00 Ratings00 Ratings
Patient billing8.30 Ratings00 Ratings
Financial Reporting7.00 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
athenaClinicals
8.2
Ratings
6% above category average
MedEZ
-
Ratings
Rule-based scheduling7.70 Ratings00 Ratings
Automated appointment reminders8.30 Ratings00 Ratings
Automated patient check-in8.30 Ratings00 Ratings
Multi-location support8.30 Ratings00 Ratings
Calendar interface8.30 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
athenaClinicals
8.9
Ratings
21% above category average
MedEZ
-
Ratings
Charting / document management8.90 Ratings00 Ratings
Templates8.90 Ratings00 Ratings
Patient portal10.00 Ratings00 Ratings
Mobile/tablet support8.40 Ratings00 Ratings
Fax integration9.90 Ratings00 Ratings
Integration with other EMR and PM systems7.60 Ratings00 Ratings
Workflow automation8.80 Ratings00 Ratings
Speech recognition9.00 Ratings00 Ratings
Customization7.20 Ratings00 Ratings
E-prescribing9.90 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
athenaClinicals
8.4
Ratings
2% above category average
MedEZ
-
Ratings
HIPAA compliance8.30 Ratings00 Ratings
Role-based permission levels9.90 Ratings00 Ratings
Data backups and redundancy8.30 Ratings00 Ratings
Local mode / networking failsafe7.00 Ratings00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
athenaClinicals
8.8
Ratings
16% above category average
MedEZ
-
Ratings
Task tracking8.30 Ratings00 Ratings
Specialty-specific workflows8.30 Ratings00 Ratings
Multi-office / multi-physician capabilities9.90 Ratings00 Ratings
Best Alternatives
athenaClinicalsMedEZ
Small Businesses
RXNT
RXNT
Score 8.0 out of 10
athenaClinicals
athenaClinicals
Score 10.0 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises
Epic
Epic
Score 8.5 out of 10
Epic
Epic
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
athenaClinicalsMedEZ
Likelihood to Recommend
6.8
(0 ratings)
-
(0 ratings)
Usability
8.2
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
athenaClinicalsMedEZ
Likelihood to Recommend
athenaClinicals is well suited from a single physician office to an enterprise healthcare system. The only specialty that they cannot cover is oncology that includes chemotherapy infusions (the dosing is very complicated and requires a specific oncology system).
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Pros
  • Athena is able to create a medication list from the patient's pharmacy purchase history. This aides in compiling a comprehensive list quickly, especially when the patients do not know what meds they are on. The downside to this module is that every time that you add a medication that is not on the list, it turns it into an order that the provider needs to sign. There are many times that you need to make an addition, that the provider does not want to sign as an order.
  • The patient history module is easy to configure to meet the needs of the organization.
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Cons
  • The cost is very high compared to other programs.
  • Some people find the program difficult to learn.
  • The billing software requires more work than is described when they are trying to sell you the program.
  • The sales staff that we dealt with had the vibe of car salesmen. At times very pushy and the room for negotiation grew at each interaction. The high cost first quoted is very negotiable but they "up charge" for many things.
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No answers on this topic
Usability
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
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No answers on this topic
Support Rating
They are always there. Friendly and organized.
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Alternatives Considered
Greenway was absolutely horrible. Not intuitive, no right-click functionality, poor integration, and flexibility. athenaClinicals surpasses it in every aspect.
WoundExpert was well suited to wound healing and hyperbaric medical practices. If athenaClinicals had the right forms and ability to accommodate wound care and HBO workflows, it would be a good competitor.
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No answers on this topic
ScreenShots