What users are saying about
16 Ratings
1 Rating
16 Ratings
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Score 8.7 out of 100
1 Rating
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Score 6 out of 100

Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer | TrustRadius Reviewer

PulseEHR

Small clinics (less that 10 providers) would benefit from this product
Jessica Taddicken | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

athenaClinicals
8.4
PulseEHR
10.0
Real-time eligibility verification
athenaClinicals
9.3
PulseEHR
10.0
Claims management
athenaClinicals
8.3
PulseEHR
10.0
Coding
athenaClinicals
9.0
PulseEHR
10.0
Patient billing
athenaClinicals
8.3
PulseEHR
Financial Reporting
athenaClinicals
7.0
PulseEHR
10.0

Patient Scheduling

athenaClinicals
8.2
PulseEHR
10.0
Rule-based scheduling
athenaClinicals
7.7
PulseEHR
Automated appointment reminders
athenaClinicals
8.3
PulseEHR
10.0
Automated patient check-in
athenaClinicals
8.3
PulseEHR
Multi-location support
athenaClinicals
8.3
PulseEHR
10.0
Calendar interface
athenaClinicals
8.3
PulseEHR

Electronic Medical Records

athenaClinicals
8.8
PulseEHR
5.9
Charting / document management
athenaClinicals
8.9
PulseEHR
8.0
Templates
athenaClinicals
8.9
PulseEHR
10.0
Patient portal
athenaClinicals
10.0
PulseEHR
1.0
Mobile/tablet support
athenaClinicals
8.3
PulseEHR
1.0
Fax integration
athenaClinicals
9.9
PulseEHR
10.0
Integration with other EMR and PM systems
athenaClinicals
7.6
PulseEHR
Workflow automation
athenaClinicals
8.8
PulseEHR
4.0
Speech recognition
athenaClinicals
9.0
PulseEHR
3.0
Customization
athenaClinicals
7.2
PulseEHR
6.0
E-prescribing
athenaClinicals
9.9
PulseEHR
10.0

Medical Security and Privacy

athenaClinicals
8.4
PulseEHR
9.5
HIPAA compliance
athenaClinicals
8.3
PulseEHR
10.0
Role-based permission levels
athenaClinicals
9.9
PulseEHR
8.0
Data backups and redundancy
athenaClinicals
8.3
PulseEHR
10.0
Local mode / networking failsafe
athenaClinicals
7.0
PulseEHR
10.0

Workflow and Scale

athenaClinicals
8.8
PulseEHR
8.0
Task tracking
athenaClinicals
8.3
PulseEHR
10.0
Specialty-specific workflows
athenaClinicals
8.3
PulseEHR
6.0
Multi-office / multi-physician capabilities
athenaClinicals
9.9
PulseEHR
8.0

Pros

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Anonymous | TrustRadius Reviewer

PulseEHR

  • The scheduling and template system
  • Reporting
  • Making the system unique to users
Jessica Taddicken | TrustRadius Reviewer

Cons

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Anonymous | TrustRadius Reviewer

PulseEHR

  • Up to date use of the Documentation side of the EHR
  • The patient portal side of the EHR needs to be fully implemented
  • After updates we have issues or errors.
Jessica Taddicken | TrustRadius Reviewer

Usability

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Anonymous | TrustRadius Reviewer

PulseEHR

No score
No answers yet
No answers on this topic

Support Rating

athenaClinicals

athenaClinicals 9.0
Based on 1 answer
They are always there. Friendly and organized.
Anonymous | TrustRadius Reviewer

PulseEHR

No score
No answers yet
No answers on this topic

Alternatives Considered

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman | TrustRadius Reviewer

PulseEHR

No answers on this topic

Pricing Details

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

PulseEHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

athenaClinicals
6.8
PulseEHR
6.0

Usability

athenaClinicals
8.2
PulseEHR

Support Rating

athenaClinicals
9.0
PulseEHR

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