What users are saying about
1 Rating
4 Ratings
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Score 8 out of 100
1 Rating
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Score 9.1 out of 100

Attribute Ratings

  • TotalMD is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

athenaCollector

90%
1 Rating
9.1

TotalMD

91%
1 Rating

Likelihood to Recommend

athenahealth

athenaCollector would be well suited for smaller practices. It is well suited for larger practices, however some turn around time/system maintenance becomes more challenging. The product is well suited for a fast paced work environment. Ease of use of the system makes it easy to navigate and not get lost.
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TotalMD

To date, TotalMD EHR is being used in many specialties, including chiropractic, general surgery, home healthcare, mental health, internal medicine, family practice, plastic surgery, OB/GYN and alternative medicine. Because the system is available as both server-based (in-house system) or cloud-based, each practice may choose which option may better suit the way they care for patients, based on portability needs.
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Pros

athenahealth

  • Ease of scheduling appointments, checking patients in, and entering charges.
  • The system is very user friendly and navigation throughout the system is not complicated.
  • Reporting tools are setup in a format that the average user can use.
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TotalMD

  • Since TotalMD EHR is a completely integrated system with its TotalMD Practice Management and Patient Billing counterpart, the chance of data entry error across systems is minimized. Provider assessments translate directly to billing data, thus decreasing claim rejections, dramatically.
  • Templates are quickly and easily customized by the provider, for any and all specialties, based on the way the provider works as opposed to the way programmers decide.
  • Powerful tracking system allows providers to follow lab orders, medications, referral information and more, which enhances the ability to provide better care.
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Cons

athenahealth

  • Reporting for payer contract variances is weak for an organization as large as ours.
  • Custom report development can get pricey and take some time to develop.
  • A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.
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TotalMD

  • Although third-party applications are available for smartphone access to certain information, we are hoping to see such applications developed directly by TotalMD, to continue with their all-in-one approach, which minimizes any chance of data error.
  • Third-party biometric devices (fingerprint, retinal scan, etc.) can be utilized with the HL7 import capabilities of TotalMD. However, we would like to see such scanning devices created specifically for TotalMD. By doing so, the installation, configuration and support would be handled by one company, rather than a third party.
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Pricing Details

athenaCollector

Starting Price

Editions & Modules

athenaCollector editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    TotalMD

    Starting Price

    $129 per month

    Editions & Modules

    TotalMD editions and modules pricing
    EditionModules
    First user1291
    Users 10-19892
    Users 2-9993
    Users 20-29794
    Users 30-49695
    Users 50+Contact for pricing6

    Footnotes

    1. per month
    2. per month per user
    3. per month per user
    4. per month per user
    5. per month per user
    6. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required $199

    Additional Details

    All product editions require 12-month commitment.

    Alternatives Considered

    athenahealth

    The ease of use is far superior than any other similar billing systems product I have used. Navigation throughout the system is very self explanatory. Training time on this system is 1-3 days depending on users role (prior to additional on the job training within the system specific to the users role). Other systems have had software training for a week or more.
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    TotalMD

    [We assessed] bringing on another product to our lineup (previously we were top national resellers of Medisoft and AltaPoint). However, TotalMD quickly became our flagship product, as it has proven to have the lowest maintenance/support requirements, the easiest to learn for both practitioners as well as support personnel and is the most affordable (most bang-for-the-buck) for our clients. Supporting over a thousand clients throughout the US, Canada, Guam and Puerto Rico for the past 23 years, we always hold our clients' best interests in mind.
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    Return on Investment

    athenahealth

    No answers on this topic

    TotalMD

    • Since TotalMD is one of the few EHR systems on the market today, that does not have a required annual (and usually very pricey) support agreement, its fast user implementation time requirement and the many error cross-checking systems, the ROI for most practices, can be seen in a few months.
    • Data conversion from several software systems (Medisoft, AltaPoint, Lytec and Visionary) are typically included at no cost, saving many practices thousands of dollars when they switch from a lesser product. The technical team at TotalMD can convert data from most any other product at very reasonable rates.
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