athenaIDX vs. RevolutionEHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
athenaIDX
Score 1.2 out of 10
N/A
athenaIDX is an on-premise or cloud-hosted enterprise RCM solution that helps health systems, hospitals, billing services, and large practices optimize financial performance and successfully adapt to healthcare payment reform. It is based on the Centricity medical practice and EMR software that was formerly owned and supported by GE Healthcare acquired by Veritas Capital in 2018, spun off into a new entity (Virence Health), and then rebranded as a product of athenahealth (also a Veritas…N/A
RevolutionEHR
Score 10.0 out of 10
N/A
RevolutionEHR is a cloud-based electronic health record (EHR) solution built specifically for optometry practices. RevolutionEHR includes an EHR, medical billing, patient scheduling, medical accounting and a picture archiving system. RevolutionEHR also offers a personal health record for patients, allowing them access to appointments, billing, prescriptions, and other important information. RevolutionEHR is 2014 ONC-ATCB certified and comes with a built-in FDA medication…N/A
Pricing
athenaIDXRevolutionEHR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
athenaIDXRevolutionEHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
athenaIDXRevolutionEHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
athenaIDX
-
Ratings
RevolutionEHR
9.6
1 Ratings
22% above category average
Real-time eligibility verification00 Ratings9.01 Ratings
Claims management00 Ratings9.01 Ratings
Coding00 Ratings10.01 Ratings
Patient billing00 Ratings10.01 Ratings
Financial Reporting00 Ratings10.01 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
athenaIDX
-
Ratings
RevolutionEHR
10.0
1 Ratings
23% above category average
Rule-based scheduling00 Ratings10.01 Ratings
Multi-location support00 Ratings10.01 Ratings
Calendar interface00 Ratings10.01 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
athenaIDX
-
Ratings
RevolutionEHR
9.4
1 Ratings
26% above category average
Charting / document management00 Ratings10.01 Ratings
Templates00 Ratings10.01 Ratings
Patient portal00 Ratings10.01 Ratings
Mobile/tablet support00 Ratings10.01 Ratings
Integration with other EMR and PM systems00 Ratings10.01 Ratings
Workflow automation00 Ratings10.01 Ratings
Customization00 Ratings5.01 Ratings
E-prescribing00 Ratings10.01 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
athenaIDX
-
Ratings
RevolutionEHR
10.0
1 Ratings
18% above category average
HIPAA compliance00 Ratings10.01 Ratings
Role-based permission levels00 Ratings10.01 Ratings
Data backups and redundancy00 Ratings10.01 Ratings
Local mode / networking failsafe00 Ratings10.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
athenaIDX
-
Ratings
RevolutionEHR
10.0
1 Ratings
24% above category average
Task tracking00 Ratings10.01 Ratings
Specialty-specific workflows00 Ratings10.01 Ratings
Multi-office / multi-physician capabilities00 Ratings10.01 Ratings
Best Alternatives
athenaIDXRevolutionEHR
Small Businesses
Intergy EHR
Intergy EHR
Score 7.0 out of 10
athenaClinicals
athenaClinicals
Score 9.0 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises

No answers on this topic

Epic
Epic
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
athenaIDXRevolutionEHR
Likelihood to Recommend
1.2
(10 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Online Training
1.0
(1 ratings)
-
(0 ratings)
Configurability
1.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
1.0
(1 ratings)
-
(0 ratings)
Professional Services
1.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
athenaIDXRevolutionEHR
Likelihood to Recommend
athenahealth
I couldn't recommend IDX to anyone. Most of the reviews on this site appear to be for the program that broke off from Athena IDX, Centricity Practice Solutions (CPS). CPS is a much more capable program managed by Unlimited Systems (a separate company) that should NOT be confused with Athena IDX (managed by Athena Health). It's possible that Athena IDX was usable in the 90s compared to other peer programs at that time, but there are so, so many better, modern solutions available now for far less money. This software is priced at the enterprise level with a level of quality that is below budget tier with an ancient feature set to boot.
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RevolutionEHR
RevolutionEHR is a great product and it out performs many leading electronic health record systems. Some questions to ask about the software should revolve around how your practice operates and where you would like to be in the future as far as efficiency and technological advancement go. Other questions to consider would be wheather or not you are trying to adhere to Meaningful Use (MU) guidelines set forth by the federal government.
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Pros
athenahealth
  • One of the best things about Centricity is it is flexible. We are able to add a data point behind a term (CPS calls this an observation term) and track any data needed. These observation terms also allow us to pull information forward and display information needed to make a good decision or used to decrease errors. For example in our history forms given to the patients one of the questions is side of injury. This affected side displays on our EMR forms which helps providers and prevents mistakes.
  • CPS integrates with other programs. We are paperless and use DocuSign to send each patient their history, ROS and all new paperwork. This allows us to import the history into the forms and has saved us from adding extra staff (FTEs) to room and take history. The history form can be completed at home or in the waiting room. Each section has a observation term behind it and allows it to be placed into the note at the correct section. Since we have a fully integrated product we do not have to have another program to enter or transfer our charges from the EMR to the PM side of the program.
  • Our notes look great! We did a lot of customization which gave us the detail and look we wanted. It seems like a lot of work at first, but the outcome has so much efficacy. We increased our providers without having to increase our staffing and it is due to he efficiencies we gained by using the EMR.
  • One other note, Centricity is flexible but that means it is complicated. You can not have flexibility without it be complicated don't let that stop you the end results can be great.
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RevolutionEHR
  • Management of patient charts to create detailed accounts of each individual patient.
  • Management of optical and medical orders per patient that can be kept as records to refer back to at a later time.
  • Business reports that can be pulled on the fly to assess the day-to-day business functions along with real-time data for business performance.
  • Business reports that can be accessed at any time to see daily, weekly, quarterly, and yearly data.
  • Saves time and money by eliminating the need for paper charts and paper order forms.
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Cons
athenahealth
  • Statements print only current open accounts, would be nice to print a total statement for patients so they can see if payments are split between open and closed/zeroed out accounts
  • Ability to create custom reports
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RevolutionEHR
  • RevolutionEHR occasionally crashes due to server maintenance. This is highly uncommon but it can prove to be a hindrance when an entire office is dependent on the software.
  • RevolutionEHR leaves little user customization when it comes to optical ordering as there is no way to add proprietary products that you use to the drop down menus.
  • Exam charts are preset and cannot be customized to how your office does exams. Information bubbles and sliders are not able to be customized by the user.
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Usability
athenahealth
No answers on this topic
RevolutionEHR
I gave it an 8/10 because there is a earning curve in which you have to spend some time with the software to gain some footing. Once you are past the learning curve it gets significantly easier. Revolution EHR does have a sandbox mode where staff can work in a safe mode without risking real-life data entry errors.
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Online Training
athenahealth
Training consists of overly specific points with no general process considerations. Trainers will regularly go 'into the weeds' on pointless edge cases while the meat of the training still needs to be addressed.
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RevolutionEHR
No answers on this topic
Alternatives Considered
athenahealth
Athena IDX is more reliable than other platforms. It rarely has latency challenges where it has to be intermittently shut down or updated. It is accessible on multiple devices and overall, easy to use and navigate.
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RevolutionEHR
RevolutionEHR is a full practice management software that will take your office above and beyond any goals you currently have set. It helps manage every aspect of your office and allows for streamlined work flow. it is very easy to use and understand and requires little downtime to understand the basics of RevolutionEHR
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Contract Terms and Pricing Model
athenahealth
The pricing structure is outlandish for how old and feature poor this program is.
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RevolutionEHR
No answers on this topic
Professional Services
athenahealth
Zero ownership. Zero responsibility. Zero desire to build something good.
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RevolutionEHR
No answers on this topic
Return on Investment
athenahealth
  • Extremely expensive software for the limited feature set. We're talking millions of dollars with off hours support (anything outside of 8-6EST) that starts at $1200 for the first hour and $300 for each hour afterwards.
  • Multitasking isn't a thing unless you assign more licenses (thereby increasing your costs). Users can quite literally only have one IDX window open at a time unless you assign more licenses. This slows down everyone as there are plenty of times where examining different parts of a patient's profile is useful.
  • Reporting has been nearly impossible as we use modern reporting software. IDX's analytics site is firmly stuck in the 1990s and lacks decades of innovation present in something like Power BI.
  • Nickel and diming philosophy. A limited API server costs ~$10k/month. Setting up a new facility in IDX costs you and requires a 4 month lead time. Many more instances of this.
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RevolutionEHR
No answers on this topic
ScreenShots