Easy and accessible
January 27, 2022

Easy and accessible

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

We use this service primarily for documentation and billing. We also use this service to upload forms, documents, and any other relevant paperwork and documentation to the patient and family’s case. It is accessible by all members of the care team and can be easy to navigate through to find what you are looking for.
  • User friendly
  • Document uploading
  • Navigation
  • Less categories
  • Ease of developing templates
  • Log in process
  • Documentation
  • Billing
  • Accessibility
  • Quick to bill
  • Easy documentation
  • Simplified templates
Athena IDX is more reliable than other platforms. It rarely has latency challenges where it has to be intermittently shut down or updated. It is accessible on multiple devices and overall, easy to use and navigate.

Do you think athenaIDX delivers good value for the price?

Not sure

Are you happy with athenaIDX's feature set?


Did athenaIDX live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of athenaIDX go as expected?

I wasn't involved with the implementation phase

Would you buy athenaIDX again?


Athena is a well-suited electronic medical record system for those professionals that work in a medical center, hospital, clinic, and/or outpatient clinic that need to provide frequent and accurate documentation for insurance providers and all other members of the care team. It might be less appropriate for a small agency.